In-Room Dining Operations Manager

5 days ago


Englefield Green, Surrey, United Kingdom Arora Group Full time

Arora Group is seeking a highly skilled In-Room Dining Supervisor to oversee the smooth operation of our food and beverage services.

As a key member of our team, you will be responsible for coordinating room service orders from the kitchen, ensuring seamless guest experiences, and maintaining high standards of management and guest satisfaction.

Key responsibilities include:

• Taking charge of the Food and Beverage department in the absence of the Outlet Manager

• Ensuring all associates participate in daily department meetings

• Maintaining correct staffing levels and keeping a solid record of all bookings and positive guest communications

• Taking ownership to correct sub-performers through progressive communications and creating a healthy and energetic working environment

• Conducting daily briefings and trainings for the team and ensuring all checklists are followed throughout the department

• Helping staff to ensure all team members have completed online training and cashing up at the end of shifts

Requirements:

• Previous experience in a Supervisory capacity in a similar style of operation

• Good knowledge of food, fine wine, and cast ales

• Ability to remain calm whilst under pressure and flexible in responding to guest requests and situations

• Excellent eye for detail and highly organized with an efficient approach

• Providing excellent hospitality to both internal and external guests at all times

If you have experience in a luxury background and believe you are suited to this role, please apply today.



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