In-Room Dining Team Lead

4 weeks ago


Englefield Green, Surrey, United Kingdom Arora Group Full time

Arora Group is seeking a highly skilled In-Room Dining Supervisor to join our team at Fairmont Windsor Park. As a key member of our food and beverage operations, you will be responsible for ensuring seamless in-room dining experiences for our guests.

Key Responsibilities:

  • Take charge of the Food and Beverage department in the absence of the Outlet Manager.
  • Ensure all associates participate in daily department meetings.
  • Maintain correct staffing levels and keep a solid record of all bookings and positive guest communications.
  • Take ownership to correct sub-performers through progressive communications and create a healthy and energetic working environment.
  • Ensure high cleaning standards are always maintained and all checklists are followed throughout the department.
  • Conduct daily briefings and trainings for the team.
  • Help staff to ensure all team members have completed online training.
  • Cash up at the end of shifts.

Requirements:

  • Previous experience in a Supervisory capacity in a similar style of operation.
  • Good knowledge of food, fine wine, and craft ales.
  • Ability to remain calm while under pressure.
  • Flexible and versatile in responding to guest requests and situations.
  • Excellent eye for detail.
  • Highly organized with an efficient approach.
  • Provide excellent hospitality to both internal and external guests.

If you have experience in a luxury background and believe you are suited to the role of In-Room Dining Supervisor, please apply today.



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