Senior Operations Manager

1 week ago


York, York City, United Kingdom Cast UK Limited Full time
Senior Operations Manager

We are seeking a highly skilled and experienced Senior Operations Manager to join our dynamic company, Cast UK Limited, and play a key part in helping our business develop further and meet our growth plans.

This is an exciting opportunity for a senior management level role that offers a lot of autonomy and influence to drive change and make a real impact.

The successful candidate will have a background in engineering environments and strong people management skills, with the ability to motivate and inspire a team.

Key Responsibilities:
  • Oversee the day-to-day management of the Operations function, ensuring smooth and efficient operations.
  • Develop, implement, and maintain adherence to the Operations budget, identifying opportunities to reduce costs while maintaining high customer satisfaction levels.
  • Lead the service delivery team by managing conflicts, resolving technical issues, and ensuring efficient execution of team processes and tasks.
  • Drive continuous improvement initiatives and enhance processes and procedures to improve efficiency and effectiveness.
  • Establish and monitor KPIs to drive efficiency improvements and measure team performance.
  • Attract, develop, and retain a high-performing team to meet the evolving needs of the business through strategic hiring, training, development, coaching, mentoring, and performance management.
Ideal Skills and Experience:
  • Experience working in Engineering/Manufacturing environments is highly desirable.
  • Strong people management skills, with the ability to motivate and inspire a team.
  • Experience of implementing and developing KPIs to measure team performance.
  • Experience managing 'field-based' employees is highly desirable.


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