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Senior Operations Director

2 months ago

York, York City, United Kingdom Cast UK Limited Full time

Job Summary:

Cast UK Limited is seeking a highly skilled and experienced Senior Operations Manager to join our team. As a key member of our leadership team, you will be responsible for overseeing the day-to-day management of the Operations function, developing and implementing strategies to drive business growth and improvement.

Key Responsibilities:

  • Oversee the day-to-day management of the Operations function, ensuring seamless execution of team processes and tasks.
  • Develop, implement, and maintain adherence to the Operations budget, identifying opportunities to reduce costs while maintaining high customer satisfaction levels.
  • Manage Operations budgets, leading to cost savings and efficiency improvements.
  • Lead the service delivery team by managing conflicts, resolving technical issues, and ensuring efficient execution of team processes and tasks.
  • Drive continuous improvement initiatives and enhance processes and procedures, resulting in increased productivity and efficiency.
  • Establish and monitor KPIs to drive efficiency improvements, ensuring alignment with business objectives.
  • Attract, develop, and retain a high-performing team to meet the evolving needs of the business through strategic hiring, training, development, coaching, mentoring, and performance management.

Ideal Candidate:

We are seeking a highly experienced and skilled Senior Operations Manager with a background in engineering environments and strong people management skills. The ideal candidate will have experience of implementing and developing KPIs, managing 'field-based' employees, and driving business growth and improvement.

About Cast UK Limited:

Cast UK Limited is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Our team of specialist consultants has a professional background specific to their recruiting sector, enabling us to place individuals from trainee through to main board. We specialize in HR, Procurement, Buying, Supply Chain, and Logistics recruitment, and we are committed to finding the best talent for our clients.