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Director of Operations
1 month ago
Operations Director Job Description
We are seeking a highly skilled and experienced Operations Director to join our client in York. This is a permanent, full-time role offering a competitive salary band of £90,000 to £120,000 per annum.
Key Responsibilities:
- Develop and implement long-term strategies to drive productivity and success for the company.
- Oversee the delivery team to ensure they are motivated, trained, and equipped to meet high standards.
- Lead, mentor, and manage operations teams, including department heads, project managers, and creative teams.
- Analyse and streamline operational processes to improve efficiency, reduce costs, and increase quality.
- Utilise data and performance metrics to monitor KPIs and OKRs, assess operational effectiveness, and identify areas for improvement.
- Oversee resource allocation, manage budgets, monitor utilisation, and forecast resource needs.
- Ensure all operational activities meet or exceed quality standards and identify potential operational risks with strategies to mitigate them.
- Work closely with the Executive Leadership Team and other departments to ensure alignment of operations with overall business objectives.
- Potentially manage vendor relationships, contracts, and the procurement process.
- Provide regular reports on operational performance to the Executive Leadership Team and the board.
Requirements:
- Proven experience in an operations leadership role.
- Strong strategic thinking and focus under pressure.
- Exceptional leadership and communication skills.
- Experience leading high-performing teams of project managers and creatives.
- Excellent computer skills with the ability to analyse business data.
- Experience in budget management and financial forecasting.
Benefits:
- Competitive remuneration package with yearly salary reviews and discretionary bonus scheme.
- Coaching and development pathways.
- Away days and private healthcare with a 24-hour stress counselling helpline.
- Pension scheme and death in service benefits.
- Generous holiday allowance with incremental increases based on service.
- Flexible working day and company sick pay.
- Enhanced maternity and paternity pay.
- Cycle to work scheme and service awards.
- Access to Employee Assistance Program.
This role is predominantly office-based at the York location and may occasionally involve travel to the London office.