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Director of Operations

1 month ago


York, York City, United Kingdom Reed Full time

Operations Director Job Description

We are seeking a highly skilled and experienced Operations Director to join our client in York. This is a permanent, full-time role offering a competitive salary band of £90,000 to £120,000 per annum.

Key Responsibilities:

  • Develop and implement long-term strategies to drive productivity and success for the company.
  • Oversee the delivery team to ensure they are motivated, trained, and equipped to meet high standards.
  • Lead, mentor, and manage operations teams, including department heads, project managers, and creative teams.
  • Analyse and streamline operational processes to improve efficiency, reduce costs, and increase quality.
  • Utilise data and performance metrics to monitor KPIs and OKRs, assess operational effectiveness, and identify areas for improvement.
  • Oversee resource allocation, manage budgets, monitor utilisation, and forecast resource needs.
  • Ensure all operational activities meet or exceed quality standards and identify potential operational risks with strategies to mitigate them.
  • Work closely with the Executive Leadership Team and other departments to ensure alignment of operations with overall business objectives.
  • Potentially manage vendor relationships, contracts, and the procurement process.
  • Provide regular reports on operational performance to the Executive Leadership Team and the board.

Requirements:

  • Proven experience in an operations leadership role.
  • Strong strategic thinking and focus under pressure.
  • Exceptional leadership and communication skills.
  • Experience leading high-performing teams of project managers and creatives.
  • Excellent computer skills with the ability to analyse business data.
  • Experience in budget management and financial forecasting.

Benefits:

  • Competitive remuneration package with yearly salary reviews and discretionary bonus scheme.
  • Coaching and development pathways.
  • Away days and private healthcare with a 24-hour stress counselling helpline.
  • Pension scheme and death in service benefits.
  • Generous holiday allowance with incremental increases based on service.
  • Flexible working day and company sick pay.
  • Enhanced maternity and paternity pay.
  • Cycle to work scheme and service awards.
  • Access to Employee Assistance Program.

This role is predominantly office-based at the York location and may occasionally involve travel to the London office.