Commercial Sales Specialist
1 day ago
As a Commercial Sales Specialist at World Fuel Services, you will play a critical role in driving business growth and exceeding sales quota targets.
About the Position:
- This is a field-based sales role that requires a strong understanding of commercial, agricultural, and industrial customer needs and preferences.
- The ideal candidate will have a proven track record in building relationships with customers and identifying opportunities for growth.
- They will be responsible for generating new customer business, volume, and gross margin through the application of company business tools and guidelines.
Key Responsibilities:
- Develop a comprehensive understanding of commercial, agricultural, and industrial customer needs and preferences.
- Generate new customer business, volume and gross margin through the application of Company business tools and guidelines, in line with individual, depot and region budgets.
- Collaborate with Internal Marketing Department to identify campaigns and target lead profiles for new and existing opportunities.
- Achieve highest standards in customer excellence and adhere to customer complaints procedures wherever required.
- Identifies lapsed business from company data and re-engaging with those customers to regain the opportunity to grow volume and gross margin for the company.
- Contacts potential customers by phone or face-to-face visits to grow prospects and sales.
- Successfully manage the transition of new gained accounts into the incumbent team of account managers.
- Generates market interest and closes sales by executing activities such as projects, surveys, campaigns, teaching, site visits and promotions.
- Utilize a variety of video conferencing applications available to successfully conduct customer meetings and account reviews in the absence of face-to-face capability.
- Responsible for achieving monthly targets and KPIs as set out by the General Manager with specific focus on telephone productivity in order to drive contact rates to our prospective customers.
- Upsell the full range of company products and services to increase revenue and opportunity, including Energy Procurement/Lubricants/Fuelcards, etc.
- As a Senior member of the team you will be expected to nurture the ongoing development of your fellow Business Development colleagues.
- Willingness to travel regionally or more often.
- Provide timely designated reports and information as required.
- Learn all company systems and processes.
- Work collaboratively with colleagues throughout the WFL UK Ltd business to achieve a greater offering for our customers.
- Embrace a health and safety focused culture.
- Work in tangent with Internal functions in line with Company framework for what constitutes a National/Wholesale opportunity.
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