Fluent German Customer Care Manager
22 hours ago
Job Title: Fluent German Customer Care Manager
Athena Resourcing Solutions is seeking an experienced Customer Care Team Leader with a strong background in customer service to join our team. As a key member of our leadership team, you will be responsible for delivering exceptional customer experiences and driving business growth.
The ideal candidate will have a proven track record of success in customer-facing roles, excellent communication skills, and the ability to work in a fast-paced environment.
About the Role:
- Manage a team of customer service representatives to achieve outstanding results.
- Develop and implement effective strategies to improve customer satisfaction and loyalty.
- Collaborate with internal stakeholders to ensure seamless delivery of services.
What We Offer:
- A competitive salary of £38,000 - £43,000 per annum.
- A dynamic and supportive work environment.
- Opportunities for career growth and professional development.
Requirements:
- Fluent German language skills.
- Proven experience in customer-facing roles.
- Strong leadership and communication skills.
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