Native German Customer Service Agent
6 days ago
Athena Resourcing Solutions is seeking a highly skilled Customer Service Administrator fluent in German or Swiss German. As a customer-facing professional, you will be responsible for delivering exceptional customer service to our clients while working in a hybrid environment. With a competitive salary and opportunities for growth, this position is ideal for motivated individuals who thrive in fast-paced environments.
About the Position
In this role, you will be responsible for providing top-notch customer support to our clients, resolving their queries and concerns, and collaborating with our team to enhance the overall customer experience. As a key member of our team, you will play a crucial role in building strong relationships with our clients and ensuring their needs are met.
Key Responsibilities
- Provide exceptional customer service via phone, email, or chat
- Resolve client issues efficiently and effectively
- Develop strong relationships with clients to understand their needs and preferences
- Collaborate with colleagues to share knowledge and best practices
Requirements and Qualifications
- Native-level fluency in German or Swiss German
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Strong problem-solving and analytical skills
What We Offer
- Competitive salary: £20,000 - £27,000 per annum
- Hybrid working arrangement with 1 day per month in the office
- Opportunities for growth and professional development in a people-focused business
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