German Customer Service Representative
4 hours ago
We are looking for a skilled Customer Service Administrator who is fluent in German or Swiss German. This role offers a unique opportunity to work in a hybrid environment, with the option to work from home and one day per month in our office in Cambridgeshire. As a customer-facing professional, you will be responsible for delivering excellent service to our clients. If you are motivated, enthusiastic, and have excellent communication skills, we encourage you to apply.
About the Role
This is an ideal career opportunity for those who enjoy working with customers. Our business strives to create a respectful environment where everyone feels valued. We are seeking a dedicated individual who can provide exceptional support to our clients and contribute to our team's success.
Responsibilities
- Provide top-notch customer service to our clients via phone, email, or chat
- Work collaboratively with our team to resolve client issues and improve overall experience
- Develop and maintain a deep understanding of our clients' needs and preferences
- Collaborate with colleagues to share knowledge and best practices
Requirements
- Fluent German or Swiss German language proficiency
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Strong problem-solving and analytical skills
What We Offer
- Competitive salary: £20,000 - £27,000 per annum
- Hybrid working arrangement with 1 day per month in the office
- Opportunity to work with a people-focused business that values respect and inclusivity
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