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Technical Support Specialist

2 months ago


Brierley Hill, Dudley, United Kingdom MET Recruitment UK Ltd Full time

Job Summary:

We are seeking a highly skilled and experienced Technical Support Officer to join our client's dynamic IT team in Brierley Hill. As a key member of the team, you will be responsible for providing top-notch technical support to our staff and clients, ensuring that our computer systems run smoothly and efficiently.

Key Responsibilities:

  • Technical Support: Provide expert technical support to staff and clients, resolving hardware and software issues in a timely and professional manner.
  • System Maintenance: Monitor and maintain computer systems and networks, ensuring they are running at optimal levels.
  • Installation and Configuration: Install and configure computer hardware, operating systems, and applications, ensuring seamless integration with existing systems.
  • Training and Development: Provide training and support to staff on new technologies and systems, ensuring they are equipped to use them effectively.
  • Leadership: Lead the implementation of new technologies and systems, ensuring a smooth transition and minimal disruption to business operations.

Requirements:

  • Technical Expertise: Proven experience in providing technical support and maintenance to computer systems and networks.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with staff and clients at all levels.
  • Problem-Solving Skills: Strong problem-solving skills, with the ability to diagnose and resolve complex technical issues.
  • Leadership Skills: Proven leadership skills, with the ability to lead and motivate a team to achieve business objectives.

What We Offer:

  • Competitive Salary: A competitive salary and benefits package, reflecting your skills and experience.
  • Opportunities for Growth: Opportunities for career growth and professional development, with a dynamic and forward-thinking organization.
  • Collaborative Team Environment: A collaborative and supportive team environment, with a focus on teamwork and mutual respect.