Insurance Team Manager

3 days ago

Ipswich, Suffolk, United Kingdom IDEX Consulting Ltd Full time £55,000
Insurance Team Manager Opportunity

At IDEX Consulting Ltd, we are seeking a highly skilled Insurance Team Manager to lead our Commercial Account Handler team. As a key member of our organization, you will be responsible for managing a team of Commercial Account Handlers who possess in-depth knowledge and experience in the Insurance Industry.

Key Responsibilities:

  • Provide a comprehensive Commercial insurance service to existing and potential new customers.
  • Monitor personal and team members' performance against objectives, forecasts, plans, targets, and budgets, and provide regular feedback to the Commercial Director.
  • Carry out Appraisals and Performance reviews.
  • Manage the team on a day-to-day basis, including monitoring team members' holidays and sicknesses, and prepare and participate in disciplinary and grievance meetings in conjunction with HR.
  • Provide coaching, mentoring, and professional advice and support to team members when required.
  • Identify, recommend, and agree corrective action with the Commercial Manager for any issues with you or your team, where deviations in performance below plans occur, or where other problems arise affecting sales or customer satisfaction.
  • Be responsible for ensuring the collection of monies from clients within the Company's agreed credit period, both for yourself and your team, while maintaining good relationships with those clients and with insurers.

Requirements:

  • Advanced commercial insurance knowledge and experience.
  • Strong and effective organizational/time management skills.
  • Experienced user of IT systems and Microsoft packages, including Word, Excel, PowerPoint, and Outlook.
  • Ability to adapt to a fast-paced organization from a change management perspective.
  • Ability to learn and understand new subjects quickly and deliver high-quality output within tight deadlines.

What We Offer:

  • Access to a variety of additional benefits, including a pension, 24-hour support for you and your family's physical and mental wellbeing, one day's paid volunteering day to give back to our communities, and the opportunity to gain a professional insurance qualification.
  • Hybrid working available with a mix of both home and office working.

This role would also suit an experienced Commercial Account Handler who has a desire to take the next step up and manage a team. If you are a motivated and experienced professional looking to take on a new challenge, please get in touch today for a confidential chat.

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