Location Manager Professional

7 days ago


Selby, North Yorkshire, United Kingdom Anchor Full time
Job Description:

This role offers an exciting opportunity to work with our residents, providing them with the support and care they need to live independently. We are looking for a dedicated individual who is passionate about delivering excellent customer service and making a positive impact on people's lives.

We provide homes for over 54,000 older people across the UK, and we're committed to creating communities where everyone can thrive. As a Location Manager, you will play a vital role in ensuring our residents receive the highest standard of care and support.

About the Role:

  • Manage properties and support residents to maintain their independence
  • Letting properties, managing rent accounts, and addressing anti-social behavior
  • Listen to residents' concerns and resolve issues promptly
  • Maintain resident trust and confidence through effective communication and problem-solving
  • Manage location budgets and service charge accounts to ensure high-quality maintenance
  • Ensure the safety of residents and staff by conducting regular health and safety checks
  • Collaborate with external agencies to provide support to residents with diverse needs
  • Foster a sense of community by promoting social events and activities

What You'll Need:

  • Previous experience in housing or care, preferably working with vulnerable groups
  • Excellent communication and interpersonal skills
  • Ability to problem-solve and think critically
  • Willingness to learn and adapt to new situations

Benefits:

  • Pension plan with employer matching contributions
  • Gym discounts and mental health support
  • Flexible working options and career progression opportunities
  • Discounts on shopping, holidays, and other services

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