Station Assistant

2 weeks ago


London, Greater London, United Kingdom Adecco UK Limited Full time

We are seeking a focused and flexible Customer Service Representative to join our team at Paddington Station for the Christmas season. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our passengers while ensuring their safety at all times.

Job Summary

The ideal candidate will have a professional approach to their work, be passionate about providing amazing customer service, and love working as part of a team. You will need to have first-class interpersonal skills, be able to keep your cool under pressure, and be safety-conscious.

The role involves assisting customers with queries, offering support when needed, and helping them understand where to go during their journey. You will also be involved in pushing wheelchairs, meeting and greeting customers, and supporting those who need assistance.

Key Responsibilities
  • Provide exceptional customer service to our passengers
  • Assist customers with queries and offer support when needed
  • Help customers understand where to go during their journey
  • Push wheelchairs and assist with luggage
  • Support customers who need assistance

As a Railway Security Assistant, you will play a vital role in maintaining a safe environment for our customers. You will need to be proactive in spotting and anticipating risk, and adhere to our company's policies and procedures.

We offer a competitive salary of £13.15 per hour, paid training, and the opportunity to work in a dynamic and fast-paced environment. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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