Christmas Customer Service Representative at London King's Cross Station
2 weeks ago
We are seeking a dedicated and ambitious customer service professional to join our team at London King's Cross Station. This exciting opportunity will provide the chance to develop new skills, gain valuable experience, and contribute to the seamless travel experience of thousands of passengers.
Your Role: As a customer service representative, you will be at the forefront of passenger interactions, providing information, assistance, and helping travellers who need luggage support. Your responsibilities include helping passengers with journey enquiries, ticket information, and providing guidance on train times.
This role is your gateway to a multitude of exciting career paths within the railway sector and other key areas of the business. A roster will be provided to you. On average, you will work 35 hours a week, and be part of a team who works early shifts (starting around 08:00 am the earliest) and late shifts (finishing at 20:00 pm the latest).
Why Choose Us? Our company prioritizes the safety and well-being of our employees, and we take pride in offering opportunities for professional growth and progression within the company. We offer competitive pay rates and opportunities for permanent positions with leading train operating companies.
About You: We are looking for dependable, hardworking, and motivated individuals who are committed to providing exceptional customer service and creating positive experiences for our passengers. If you're passionate about delivering top-notch service, willing to go the extra mile to exceed passengers' expectations, and possess excellent communication skills, we want to hear from you.
The estimated salary for this position is £13.15 per hour, based on industry standards and market conditions. With your skills and dedication, you have the potential to earn more as you progress in your career.
Ganymede Solutions specializes in Manufacturing, Infrastructure, Civil, Transportation, and general Engineering recruitment for both permanent and contract positions. Explore more opportunities like this one on our website. Ganymede is committed to creating a diverse workforce and is an equal opportunities employer.
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