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Customer Relationship Management Specialist

2 months ago

Birmingham, Birmingham, United Kingdom Premier Group Recruitment Full time

Job Title: Customer Relationship Management Specialist

About the Role:

We are seeking a skilled CRM Specialist to join our team at Premier Group Recruitment. As a CRM Specialist, you will be responsible for administering and setting up CRM systems for external clients, reporting to the Marketing Manager.

About the Company:

Premier Group Recruitment is a leading recruitment agency that partners with top marketing agencies to provide exceptional talent to their clients.

Key Responsibilities:

  • Administer and set up CRM systems for external clients
  • Work closely with the Senior team to ensure seamless delivery of CRM services
  • Develop and maintain strong relationships with clients to ensure their CRM needs are met
  • Provide exceptional customer service to clients and internal stakeholders

Requirements:

  • Excellent communication skills (verbal & written)
  • Experience setting up CRMs
  • Hands-on marketing knowledge
  • Experience with Salesforce, Zoho, or Hubspot

What We Offer:

  • A competitive salary of £40,000
  • A hybrid working arrangement with 4 days a week in the office
  • A comprehensive benefits package including wellness programs, discounted gym membership, and career growth plans

Why Choose Us:

Premier Group Recruitment is a fast-paced and dynamic recruitment agency that offers a unique opportunity to work with top marketing agencies and develop your skills in CRM administration.