Customer Account Manager
1 week ago
We are seeking a highly skilled Customer Account Manager to join our B2B SaaS business. This role is critical to our growth strategy, focusing on improving Net Revenue Retention (NRR) through strategic customer relationship building, subscription management, financial oversight, and process implementation.
Key Responsibilities:- Act as the primary point of contact for a portfolio of key accounts, ensuring customer satisfaction and deepening relationships.
- Drive proactive engagement to maintain high levels of product adoption and customer retention.
- Manage all aspects of customer subscription terms, financials, including billing, renewals, upgrades, downgrades, and cancellations.
- Ensure accuracy in all financial data and timely invoicing using financial software tools such as Stripe.
- Generate and analyze financial reports related to customer accounts, including revenue forecasting, churn analysis, and NRR tracking.
- Use customer data to identify risks and opportunities within accounts.
- Ensure compliance with all financial policies, administration, procedures related to customer accounts, subscriptions, and revenue management.
- Strong commercial and financial acumen.
- Excellent administrative skills.
- Proficient in financial tools like Stripe and Excel.
- Ability to manage all financial administration related to customer subscriptions.
This role requires someone who can strategically drive customer success while efficiently handling the financial aspects of account management. If you are a highly commercial and financially literate individual with excellent administrative skills, we encourage you to apply for this exciting opportunity.
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Customer Account Manager
7 days ago
Durham, Durham, United Kingdom IB Global Recruitment Full timeCustomer Account ManagerWe are seeking a highly skilled Customer Account Manager to join our team at IB Global Recruitment. This role is pivotal to our growth strategy, with a specific focus on improving Net Revenue Retention (NRR) through strategic customer relationship building, customer subscription management, financial oversight, and process...
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Customer Account Manager
7 days ago
Durham, Durham, United Kingdom IB Global Recruitment Full timeCustomer Account ManagerWe are seeking a highly skilled Customer Account Manager to join our team at IB Global Recruitment. This role is pivotal to our growth strategy, with a specific focus on improving Net Revenue Retention (NRR) through strategic customer relationship building, customer subscription management, financial oversight, and process...
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Customer Account Manager
1 week ago
Durham, Durham, United Kingdom IB Global Recruitment Full timeKey ResponsibilitiesWe are seeking a highly skilled Customer Account Manager to drive commercial growth and financial success within our B2B SaaS business. This role is pivotal to our growth strategy, focusing on improving Net Revenue Retention (NRR) through strategic customer relationship building, subscription management, financial oversight, and process...
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Customer Account Manager
1 week ago
Durham, Durham, United Kingdom IB Global Recruitment Full timeKey ResponsibilitiesWe are seeking a highly skilled Customer Account Manager to drive commercial growth and financial success within our B2B SaaS business. This role is pivotal to our growth strategy, focusing on improving Net Revenue Retention (NRR) through strategic customer relationship building, subscription management, financial oversight, and process...
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Customer Account Manager
3 weeks ago
Durham, Durham, United Kingdom IB Global Recruitment Full timeJob Summary:We are seeking a highly skilled Customer Account Manager to join our team at IB Global Recruitment. As a key member of our B2B SaaS business, this role is pivotal to our growth strategy, with a specific focus on improving Net Revenue Retention (NRR) through strategic customer relationship building, customer subscription management, financial...
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Customer Account Manager
3 weeks ago
Durham, Durham, United Kingdom IB Global Recruitment Full timeJob Summary:We are seeking a highly skilled Customer Account Manager to join our team at IB Global Recruitment. As a key member of our B2B SaaS business, this role is pivotal to our growth strategy, with a specific focus on improving Net Revenue Retention (NRR) through strategic customer relationship building, customer subscription management, financial...
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Customer Account Manager
3 weeks ago
Durham, Durham, United Kingdom IB Global Recruitment Full timeJob DescriptionWe are seeking a highly skilled Customer Account Manager to join our team at IB Global Recruitment. This role is pivotal to our growth strategy, with a specific focus on improving Net Revenue Retention (NRR) through strategic customer relationship building, customer subscription management, financial oversight, and process implementation.Key...
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Customer Account Manager
3 weeks ago
Durham, Durham, United Kingdom IB Global Recruitment Full timeJob DescriptionWe are seeking a highly skilled Customer Account Manager to join our team at IB Global Recruitment. This role is pivotal to our growth strategy, with a specific focus on improving Net Revenue Retention (NRR) through strategic customer relationship building, customer subscription management, financial oversight, and process implementation.Key...
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Customer Account Manager
2 weeks ago
Durham, Durham, United Kingdom IB Global Recruitment Full timeCustomer Account ManagerWe are seeking a highly skilled Customer Account Manager to join our B2B SaaS business. This role is critical to our growth strategy, focusing on improving Net Revenue Retention (NRR) through strategic customer relationship building, subscription management, financial oversight, and process implementation.Key Responsibilities:Act as...
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Customer Account Manager
2 weeks ago
Durham, Durham, United Kingdom IB Global Recruitment Full timeCustomer Account ManagerWe are seeking a highly skilled Customer Account Manager to join our B2B SaaS business. This role is critical to our growth strategy, focusing on improving Net Revenue Retention (NRR) through strategic customer relationship building, subscription management, financial oversight, and process implementation.Key Responsibilities:Act as...
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Customer Account Manager
3 weeks ago
Durham, UK, County Durham, United Kingdom IB Global Recruitment Full timeWe are looking for a Customer Account Manager (CAM) with strong commercial and financial acumen and excellent administrative skills to join our B2B SaaS business. This role is pivotal to our growth strategy, with a specific focus on improving Net Revenue Retention (NRR) through strategic customer relationship building, customer subscription management,...
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Account Manager
17 hours ago
Durham, Durham, United Kingdom Elite Recruitment Solutions Full timeAccount Manager - Water Treatment/Chemical SalesWe are seeking a highly skilled Account Manager to join our team at Elite Recruitment Solutions. This is an exciting opportunity to work with a global client in the water treatment and chemical sales industry.About the RoleThe successful candidate will be responsible for maintaining and developing client...
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Strategic Account Manager
1 week ago
Durham, Durham, United Kingdom IB Global Recruitment Full timeCustomer Account ManagerWe are seeking a highly skilled Customer Account Manager to join our B2B SaaS business. This role is crucial to our growth strategy, focusing on improving Net Revenue Retention (NRR) through strategic customer relationship building, subscription management, and financial oversight.Key Responsibilities:Customer Relationship Management:...
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Strategic Account Manager
1 week ago
Durham, Durham, United Kingdom IB Global Recruitment Full timeCustomer Account ManagerWe are seeking a highly skilled Customer Account Manager to join our B2B SaaS business. This role is crucial to our growth strategy, focusing on improving Net Revenue Retention (NRR) through strategic customer relationship building, subscription management, and financial oversight.Key Responsibilities:Customer Relationship Management:...
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Sales Account Manager
18 hours ago
Durham, Durham, United Kingdom Elite Recruitment Solutions Maidenhead Careers Full timeAccount Manager - Water Treatment/Chemical SalesWe are seeking a highly skilled Account Manager to join our team at Elite Recruitment Solutions Maidenhead Careers. As an Account Manager, you will be responsible for maintaining and developing client relationships, demonstrating your systems knowledge, and displaying your wealth of contract management across...
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Sales Account Manager
20 hours ago
Durham, Durham, United Kingdom Elite Recruitment Solutions Maidenhead Careers Full timeAccount Manager - Water Treatment/Chemical SalesWe are seeking a highly skilled Account Manager to join our team at Elite Recruitment Solutions Maidenhead Careers. As an Account Manager, you will be responsible for maintaining and developing client relationships, demonstrating your systems knowledge, and displaying your wealth of contract management across...
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Account Manager
3 weeks ago
Durham, Durham, United Kingdom Agility Recruitment Full timeJob Summary:We are seeking an experienced Account Handler to join our team at Agility Recruitment. As an Account Handler, you will be responsible for managing the service delivery to Commercial Insurance customers.Key Responsibilities:Manage the service delivery to Commercial Insurance customersDevelop and maintain strong relationships with clientsProvide...
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Account Manager
3 weeks ago
Durham, Durham, United Kingdom Agility Recruitment Full timeJob Summary:We are seeking an experienced Account Handler to join our team at Agility Recruitment. As an Account Handler, you will be responsible for managing the service delivery to Commercial Insurance customers.Key Responsibilities:Manage the service delivery to Commercial Insurance customersDevelop and maintain strong relationships with clientsProvide...
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Account Manager
1 week ago
Durham, Durham, United Kingdom Adecco Full time{"h1": "Account Manager Opportunity", "p": "Are you a results-driven individual with a passion for sustainability and environmental change? We have an exciting opportunity for an account manager to join our team at this transformative time. Our client is a leading organization in the waste management sector, committed to making a real difference in the world...
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Account Manager
1 week ago
Durham, Durham, United Kingdom Adecco Full time{"h1": "Account Manager Opportunity", "p": "Are you a results-driven individual with a passion for sustainability and environmental change? We have an exciting opportunity for an account manager to join our team at this transformative time. Our client is a leading organization in the waste management sector, committed to making a real difference in the world...