Current jobs related to Customer Service Manager - Peterborough, Peterborough - Helping Hands

  • Customer Service and Operations Manager

    4 weeks ago

    Peterborough, Peterborough, United Kingdom Sainsbury's Full time

    About the RoleAs a Customer and Trading Manager at Sainsbury's, you will be responsible for ensuring that our customers receive the best possible service and experience. This is a key leadership role, and you will be responsible for managing a team of colleagues to deliver excellent customer service and drive sales growth.Key Responsibilities* Manage a team...

  • Hobart Service Account Strategist

    4 weeks ago

    Peterborough, Peterborough, United Kingdom HOBART Service UK Full time

    Job Opportunity: National Account ManagerHobart Service is seeking a skilled National Account Manager to drive customer success and growth in our national accounts.This role demands a blend of strategic foresight, relationship-building excellence, and commercial acumen. As the principal contact for all commercial matters, you will spearhead collaborations...

  • Customer Service Director

    17 hours ago

    Peterborough, Peterborough, United Kingdom Little Vegas Full time

    Job Overview:Little Vegas is seeking a skilled Customer Service Director to lead our team in delivering world-class customer experiences. As a key member of our management team, you will be responsible for ensuring that our customers receive exceptional service every time they visit us.With a focus on building a successful business and driving commercial...

  • Customer Service Coordinator

    4 weeks ago

    Peterborough, Peterborough, United Kingdom Helping Hands Full time

    Care Delivery SpecialistAs a Care Delivery Specialist at Helping Hands, you will play a vital role in ensuring the delivery of a high-quality care service to our customers. Your responsibilities will include managing and monitoring the deployment and management of our Live-In Carers, providing exceptional and consistent service to our customers, and...

  • Customer Service Representative

    2 months ago

    Peterborough, Peterborough, United Kingdom beBee Professionals Full time £20,000 - £30,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Peterborough, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...

  • Customer Service Representative

    5 days ago

    Peterborough, Peterborough, United Kingdom Global Technology Solutions Ltd Full time

    Job Opportunity: Lithuanian and English-Speaking Customer Service RepresentativeLocation: Hampton, PeterboroughEstimated Salary: £15-£17.46 per hour (dependent on experience)We are seeking a highly skilled and experienced Lithuanian speaking customer service representative to join our team at Global Technology Solutions Ltd. As a key member of our support...

  • Customer Service Representative

    3 weeks ago

    Peterborough, Peterborough, United Kingdom Yours Clothing Limited Full time

    Customer Service Role OverviewWe are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. This role will involve delivering exceptional customer service across various channels, including telephone, email, and social media.Key ResponsibilitiesResolving customer complaints and issues in a timely and...

  • Customer Service Ambassador

    1 month ago

    Peterborough, Peterborough, United Kingdom Iceland Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Home Delivery Driver. As a key ambassador for our business, you will be responsible for delivering exceptional customer service and providing a positive experience for our customers.As a Home Delivery Driver, you will be the face of our company, interacting...

  • Customer Service Coordinator

    1 month ago

    Peterborough, Peterborough, United Kingdom CV-Library Full time

    About the RoleWe are seeking a skilled Customer Service Coordinator to join our team at CV-Library in Peterborough, Cambridgeshire. As a Customer Service Coordinator, you will be responsible for providing exceptional customer service, leading the store team, and ensuring the store remains safe, legal, and fully operational.Key ResponsibilitiesProvide...

  • Customer Service Specialist

    1 month ago

    Peterborough, Peterborough, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a Customer Service Specialist to join our retail team in Peterborough, United Kingdom. As a Customer Service Specialist, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide product knowledge and advice to customers.Operate the cash register and handle...

  • Customer Service Specialist

    2 months ago

    Peterborough, Peterborough, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Peterborough, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer service and assist customers with product...

  • Customer Service Representative

    2 months ago

    Peterborough, Peterborough, United Kingdom beBee Professionals Full time £20,000 - £30,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Peterborough, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely...

  • Customer Service Representative

    1 month ago

    Peterborough, Peterborough, United Kingdom Steer Automotive Group Full time

    About the RoleWe are seeking a highly skilled Customer Service Advisor to join our team at Peterborough Prestige. As a key member of our front of house team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our customers.Key ResponsibilitiesManage customer experience journeys, including complaints and...

  • Customer Service Representative

    1 month ago

    Peterborough, Peterborough, United Kingdom beBee Professionals Full time £20,000 - £30,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers in Peterborough, UK. As the first point of contact, you will handle incoming queries, provide accurate information, and resolve issues efficiently.Key Responsibilities:Handle customer inquiries via phone, email, and chat.Provide product and service...

  • Customer Service Specialist

    2 months ago

    Peterborough, Peterborough, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Peterborough, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Customer Service: Greet and assist customers with product selection,...

  • Customer Service Representative

    4 weeks ago

    Peterborough, Peterborough, United Kingdom Resource Management ltd Full time

    Role Summary:As a Complaint Handler at Resource Management Ltd, you will be an integral part of our exceptional customer service delivery. You'll represent our brand, ensuring every customer feels relieved or satisfied after their interaction.About the Role:This is a fantastic opportunity to join our growing team and contribute to delivering outstanding...

  • Commercial Relationship Manager

    4 weeks ago

    Peterborough, Peterborough, United Kingdom HOBART Service UK Full time

    Unlock Your Potential as a National Account Manager at HOBART Service UKHOBART Service UK is seeking a highly skilled National Account Manager to join our elite team. As a champion of the prestigious HOBART and ITW brands, you will be responsible for nurturing and maintaining strong, trusted relationships with stakeholders and customers across national...

  • Customer Service Representative

    7 days ago

    Peterborough, Peterborough, United Kingdom Steer Automotive Group Full time

    About Steer Automotive GroupWe are a leading provider of accident repair services in the UK.In this role, you will be responsible for providing an excellent customer experience as a Customer Service Advisor.As a member of our front of house team, you will be the first point of contact for our customers, handling their queries and resolving any issues they...

  • Customer Service Associate

    4 weeks ago

    Peterborough, Peterborough, United Kingdom Next Full time

    Temporarily Support Our Sales FloorWe are looking for a Customer Service Associate to help us deliver an exceptional shopping experience for our customers during the festive season and our End of Season Sale. As a Support Team Member (Sales), you will be working primarily on the sales floor, providing fast and friendly service, sharing your product...

  • Customer Service Support Specialist

    6 days ago

    Peterborough, Peterborough, United Kingdom Resource Management ltd Full time

    Customer Service Representative RoleWe are seeking a skilled Customer Service Representative to join our team at Resource Management ltd. This role is perfect for individuals who enjoy working in a fast-paced environment and are passionate about delivering exceptional customer service.Key Responsibilities:Manage customer inquiries and resolve issues in a...

Customer Service Manager

1 month ago

Peterborough, Peterborough, United Kingdom Helping Hands Full time

Job Title: Customer Service Manager

Job Summary: We are seeking a highly skilled Customer Service Manager to join our team at Helping Hands. As a Customer Service Manager, you will be responsible for managing and monitoring the delivery of a high-quality care service, ensuring that an exceptional and consistent service is offered to our customers.

Main Responsibilities:

  • Manage customer and carer queries and action effectively and efficiently
  • Provide Managers with up-to-date information on carer availability, contact information and support with queries
  • Manage and maintain customer and carer files
  • Schedule placements for carers ensuring customers and carers are effectively matched
  • Support live in carers in their day to day roles
  • Liaise with New customers to ensure all their needs are met

Requirements:

  • Experience of customer care, handling complaints and problem solving
  • Strong organisational skills and attention to detail
  • Proficient in Microsoft Word, Excel and IT literate in several database systems

What We Offer:

  • Competitive salary
  • 23 days annual leave rising to 25 after 2 years' service plus 8 days Bank Holidays
  • Access to an Employee Assistance programme
  • Free Blue Light Card
  • Career development opportunities

Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.