Customer Service and Operations Manager

4 weeks ago


Peterborough, Peterborough, United Kingdom Sainsbury's Full time
About the Role

As a Customer and Trading Manager at Sainsbury's, you will be responsible for ensuring that our customers receive the best possible service and experience. This is a key leadership role, and you will be responsible for managing a team of colleagues to deliver excellent customer service and drive sales growth.

Key Responsibilities

* Manage a team of colleagues to deliver excellent customer service and drive sales growth
* Ensure that the store is well-organized and that all tasks and duties are completed efficiently
* Collaborate with other managers to plan and implement sales strategies and promotions
* Monitor and analyze sales data to identify trends and opportunities for growth

What You'll Get

* Competitive salary and benefits package
* Opportunities for career development and progression
* A dynamic and supportive work environment
* The chance to work with a well-established and respected retail brand

Requirements

* Proven experience in a leadership or management role
* Excellent communication and interpersonal skills
* Ability to work well under pressure and as part of a team
* Strong analytical and problem-solving skills

What We Offer

* A comprehensive training program to support your career development
* Opportunities for career progression and advancement
* A dynamic and supportive work environment
* A competitive salary and benefits package

How to Apply

If you are a motivated and ambitious individual who is looking for a new challenge, please apply now to become a Customer and Trading Manager at Sainsbury's. Our recruitment team will be in touch to discuss your application and to arrange an interview.

  • Peterborough, Peterborough, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a Customer Service Specialist to join our retail team in Peterborough, United Kingdom. As a Customer Service Specialist, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide product knowledge and advice to customers.Operate the cash register and handle...


  • Peterborough, Peterborough, United Kingdom Marks and Spencer Full time

    All the detailsAs a Customer Service Representative in our Marks and Spencer store, you will be responsible for delivering exceptional customer service on the shop floor and at service points. This role involves serving customers efficiently, keeping the store clean and tidy, and monitoring and delivering on daily sales targets. You will also be expected to...


  • Peterborough, Peterborough, United Kingdom CV-Library Full time

    About the RoleWe are seeking a skilled Customer Service Coordinator to join our team at CV-Library in Peterborough, Cambridgeshire. As a Customer Service Coordinator, you will be responsible for providing exceptional customer service, leading the store team, and ensuring the store remains safe, legal, and fully operational.Key ResponsibilitiesProvide...


  • Peterborough, Peterborough, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Peterborough, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Customer Service: Greet and assist customers with product selection,...


  • Peterborough, Peterborough, United Kingdom Service Care Solutions - Housing Full time

    Job OverviewWe are dedicated to delivering exceptional housing services at Service Care Solutions - Housing. As the Head of Customer Contact - Repairs, you will lead our Repairs Contact Centre in ensuring customers receive an outstanding repairs experience. You will manage a multi-channel contact centre, focusing on operational excellence, customer...


  • Peterborough, Peterborough, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Peterborough, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer service and assist customers with product...


  • Peterborough, Peterborough, United Kingdom HOBART Service UK Full time

    Job Opportunity: National Account ManagerHobart Service is seeking a skilled National Account Manager to drive customer success and growth in our national accounts.This role demands a blend of strategic foresight, relationship-building excellence, and commercial acumen. As the principal contact for all commercial matters, you will spearhead collaborations...


  • Peterborough, Peterborough, United Kingdom Helping Hands Full time

    Care Delivery SpecialistAs a Care Delivery Specialist at Helping Hands, you will play a vital role in ensuring the delivery of a high-quality care service to our customers. Your responsibilities will include managing and monitoring the deployment and management of our Live-In Carers, providing exceptional and consistent service to our customers, and...


  • Peterborough, Peterborough, United Kingdom Diligenta Full time

    Join Diligenta as a Customer Service Team LeadWe are seeking an exceptional leader to spearhead our customer service team, driving operational excellence and delivering exceptional results.About the RoleThe Customer Service Team Lead will oversee the delivery of high-quality customer service, manage team performance, and foster talent development to meet...


  • Peterborough, Peterborough, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to provide exceptional service and support to our customers at beBee Professionals in Peterborough.Key Responsibilities:Engage with customers to deliver excellent service and support.Participate in all aspects of the operational workflow to ensure seamless delivery.Collaborate with team members to meet and...


  • Peterborough, Peterborough, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are looking for a Retail Customer Service Representative to provide excellent customer service and support the store's operations in Peterborough, United Kingdom.Key Responsibilities:Assist customers with product selection and provide product knowledge and advice.Operate the cash register and handle transactions efficiently.Maintain the store's visual...


  • Peterborough, Peterborough, United Kingdom CV-Library Full time

    Becoming a Customer Service Liaison at Busy Bee Recruitment offers a unique opportunity to excel in customer service and operations. Key responsibilities include processing customer orders, reviewing engineering drawings, and generating cost estimates.Key Skills and Qualifications:Exceptional customer service skills with clear communicationExcel proficiency...


  • Peterborough, Peterborough, United Kingdom Certain Advantage Full time

    Job OverviewCertain Advantage is seeking a highly organized and detail-oriented individual to join their team as a Customer Order Management Administrator.This role will provide administrative support to the Customer Order Management team, ensuring timely and accurate processing of customer orders.The ideal candidate will have excellent communication skills,...


  • Peterborough, Peterborough, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Job SummaryWe are seeking a highly motivated and enthusiastic Team Member to join our dynamic team at beBee Professionals in Peterborough. As a key member of our operational team, you will play a vital role in delivering exceptional customer service and contributing to our business success.Key ResponsibilitiesProvide outstanding customer service and support...


  • Peterborough, Peterborough, United Kingdom beBee Professionals Full time £25,000 - £35,000

    beBee Professionals in Peterborough is seeking a skilled Customer Service Representative to deliver exceptional service and support to our customers. Key responsibilities include engaging with customers, participating in operational workflow, and collaborating with team members to meet and exceed goals.Requirements:High school diploma or...


  • Peterborough, Peterborough, United Kingdom Iceland Full time

    About the RoleWe are looking for a friendly and approachable Customer Service Ambassador who will be the face of Iceland in our home delivery service. As a Delivery Driver, you will be responsible for delivering shopping to customers' doors and providing exceptional levels of customer service.Key responsibilities include:Delivering shopping to customers'...


  • Peterborough, Peterborough, United Kingdom Diligenta Full time

    Job Summary:As a Customer Service Team Lead at Diligenta, you will have the opportunity to lead a team of Customer Service Representatives and inspire them to achieve key operational objectives and deliver exceptional service. Your role will involve overseeing customer service delivery, managing team performance, and fostering talent development to meet...


  • Peterborough, Peterborough, United Kingdom Supreme delivery Service Full time £130 - £180

    Key ResponsibilitiesSafely and efficiently deliver packages to customers' locationsUtilize driving skills to navigate routes and deliver items on timeHandle packages with care, including heavy lifting when necessaryCommunicate effectively with customers and colleaguesMaintain a clean and organized delivery vehicleFollow company protocols and guidelines for...


  • Peterborough, Peterborough, United Kingdom MorePeople Full time

    Job Title: Senior Operations Manager for Service ExcellenceAbout the Role:We are seeking an experienced and results-driven Senior Operations Manager to lead our Service Department in Peterborough, UK. As a key member of the team, you will play a pivotal role in driving business growth and ensuring exceptional service delivery.Main Responsibilities:Partner...


  • Peterborough, Peterborough, United Kingdom Markerstudy Group Full time

    About the RoleAs a System Availability Specialist at Markerstudy Insurance Services Limited (MISL), you will play a vital role in ensuring the stability and resilience of our IT systems. Your primary responsibility will be to support Service Operations and contribute to a continuous improvement culture.Job Description:Support Service Operations and...