Guest Experience Director

2 weeks ago


Canterbury, Kent, United Kingdom Cpghotels Full time
**About Cpghotels**

Cpghotels is a leading hospitality company with a diverse portfolio of unique hotels. We offer a supportive environment where you can grow your career in hospitality. Our people are our top priority, along with providing endless career opportunities, great rewards, and recognition.

**Job Summary**

We are currently seeking a Guest Experience Director to join our team. As a key member of our operations team, you will be responsible for day-to-day hotel operations, team management, and delivering exceptional customer service.

**Key Responsibilities:**
  • Day-to-day hotel operations and team management
  • Deliver exceptional customer service and ensure guest satisfaction and comfort
  • Maximize profitability through revenue generation and expenditure control
**Requirements and Benefits**

We require a candidate with a minimum of 2 years' experience in a similar role. The successful candidate will receive a competitive salary of $90,000 - $110,000 per annum, paid birthday off, endless career and growth opportunities, fantastic rewards and recognition initiatives, free access to hundreds of online Hospitality courses, and a variety of corporate discounts.



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