Claims Manager

1 week ago


Colchester, Essex, United Kingdom Howden Group Holdings Full time

About the Role

We are seeking a highly skilled Claims Executive to join our team at Howden Group Holdings. As a Claims Executive, you will be responsible for the proactive management of all claims from cradle to grave, ensuring a high level of professional advice is given to clients at all times.

Key Responsibilities

  • Cradle to Grave handling of a claims portfolio for selected Howden corporate clients.
  • Providing assistance and advice on large or complex transit losses and investigating case law and relevant facts to achieve satisfactory settlement and conclusion.
  • Monitoring and analysis of claim trends to be discussed and reviewed with Risk Management.
  • Building and developing close working relationships at a senior level with each of our partners, including Insurers and Loss Adjusters.
  • Maintaining an open 'early warning' culture to identify and address issues and potential E&Os at an early stage.
  • Ensuring clear lines of communication throughout the team and sharing relevant information with the Claims Director, Account Executives Corporate Client team.
  • Interaction with new business teams and providing assistance in securing new clients with a focus on our 'Excellence in Claims' offering.
  • Keeping up-to-date with new products and new markets.
  • Training and Mentoring with the team and wider Claims Division.
  • Producing claims reports to ensure best policy presentation prior to renewals and attending client meetings as and when required.

Requirements

  • Working knowledge of all the main classes of General Insurance and the CII's Code of Ethics and GDPR.
  • A minimum of 5 years' experience in a similar role.
  • Experience in cross-class products is desirable for this role.
  • Responsibility for own personal development and keeping own knowledge up to date by the use of e-learning, in-house courses, and studying for professional qualifications to gain the required CPD points.

About Us

At Howden Group Holdings, we value diversity and are looking for individuals who share our values:

  • We support each other in the small everyday moments and the bigger challenges.
  • We are determined to make a positive difference, at work and beyond.

What We Offer

A career that you define, with opportunities for personal development, volunteering, and fundraising for charity, or creating new insurance products that address society's greatest challenges.

We do our best to support our people in every aspect of their lives, including work-life balance, career progression, and sustainability.


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