Technical Claims Specialist

3 weeks ago


Colchester, Essex, United Kingdom Claims Recruitment Services Full time
Technical Casualty Claims Adjuster

We are seeking a skilled Technical Casualty Claims Adjuster to join our team at Claims Recruitment Services. As a key member of our UK Claims team, you will handle a portfolio of complex, higher value claims for both Commercial and Household customers.

Key Responsibilities:
  • Manage your own portfolio of Liability claims, including Healthcare Regulatory, Medical Malpractice, Bodily Injury, and Third Party Property Damage Claims.
  • Identify opportunities for contribution or subrogated recovery claims and pursue those where appropriate.
  • Conduct peer audits and reviews of Casualty claims files, providing constructive feedback and identifying learning points for the Casualty claims team.
  • Develop and manage relationships with key internal stakeholders, particularly Underwriters and Schemes Account Managers.
  • Take referrals from Delegated Authority Solicitors on policy coverage and strategy issues, and identify any trends or areas for continuous improvement or learning.
  • Identify trends and risk areas that are relevant to the company and its customers, and ensure these are reported to the appropriate stakeholders.
  • Assist less experienced members of the Casualty team with queries and referrals on technical issues, such as policy coverage, litigation strategy, and use of experts / external advisors.
  • Work with internal stakeholders to provide appropriate claims examples and experience to support new business tenders, policy wording reviews and marketing initiatives.
  • Contribute to Claims, UK or Group projects as required, i.e. fraud and indemnity management projects.
Key Requirements:
  • At least 6 years' experience of Liability Claims or Commercial Litigation, gained as either a Claims Handler or within a law firm.
  • Strong experience and understanding of pre-action protocols, litigation process and ADR.
  • Commercial awareness, with the ability to manage indemnity and fee spend, and understand the impact of claims decisions on the wider UK business.
  • Excellent customer service focus and delivery.
  • Excellent communication and relationship building skills.

We are committed to protecting your personal data. Please refer to our data protection policy on our official website for more information - www.claimsrecruitment.co.uk



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