Technical Claims Specialist
2 weeks ago
We are seeking a skilled Technical Casualty Claims Adjuster to join our team at Claims Recruitment Services. As a key member of our Claims team, you will be responsible for handling a portfolio of complex, higher value claims for both Commercial and Household customers.
Key Responsibilities:- Managing a portfolio of Liability claims, including Healthcare Regulatory and Medical Malpractice, Bodily Injury, and Third Party Property Damage Claims.
- Identifying opportunities for contribution or subrogated recovery claims and pursuing those where appropriate.
- Conducting peer audits and reviews of Casualty claims files, providing constructive feedback and identifying learning points for the Casualty claims team.
- Developing and managing relationships with key internal stakeholders, particularly Underwriters and Schemes Account Managers.
- Taking referrals from Delegated Authority Solicitors on policy coverage and strategy issues, and identifying any trends or areas for continuous improvement or learning.
- Identifying trends and risk areas that are relevant to the company and its customers, and ensuring these are reported to the appropriate stakeholders.
- Assisting less experienced members of the Casualty team with queries and referrals on technical issues, such as policy coverage, litigation strategy, and use of experts / external advisors.
- Working with internal stakeholders to provide appropriate claims examples and experience to support new business tenders, policy wording reviews and marketing initiatives.
- Contributing to Claims, UK or Group projects as required i.e. fraud and indemnity management projects.
- Ideal experience in handling Healthcare Regulatory Claims and one other class of business from the following: Medical Malpractice, Bodily Injury, and Third Party Property Damage Claims.
- Strong experience and understanding of pre-action protocols, litigation process and ADR.
- Commercial awareness, with the ability to manage indemnity and fee spend, and understand the impact of claims decisions on the wider UK business.
- Excellent customer service focus and delivery.
- Excellent communication and relationship building skills.
Keywords: Claims Adjuster; Claims Handler; Technical Claims Adjuster; Technical Claims; Liability Claims; Commercial Litigation Claims; Casualty Claims; Third Party Property Damage Claims; Healthcare Regulatory Claims; Medical Malpractice Claims; Med Mal Claims; Bodily Injury Claims; Lloyd's Market; London Market; Lloyd's Syndicate
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