Technical Support Help Desk Manager

2 weeks ago


Leamington Spa, Warwickshire, United Kingdom Heathcote Recruitment Ltd Full time

About the Job

We are looking for an experienced Customer Support Engineering Manager to join our team. As a key member of our engineering department, you will be responsible for leading our team of Service Engineers and managing our Technical Support Help Desk.

Our company is based in Warwickshire and supplies high speed machine tools to precision engineering companies across various sectors. We offer a competitive salary, ongoing training and development opportunities, and a dynamic work environment.

Key Responsibilities

  • Leading a team of Service Engineers
  • Managing the Technical Support Help Desk
  • Supporting machine tool sales and warranties
  • Mentoring the service team

Requirements

  • Proven experience in managing a team of service engineers
  • Excellent communication and interpersonal skills
  • Ability to motivate and mentor the service team

What We Offer

  • A competitive salary of £65,000 + bonus + company vehicle
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment


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