Technical Services Director
4 days ago
We are seeking a highly skilled Technical Services Director to lead our team of Service Engineers and manage the Technical Support Help Desk. This role offers an exciting opportunity to work with a leading engineering company that supplies high-speed machine tools to various precision engineering companies.
As a Technical Services Director, you will be responsible for supporting machine tool sales and warranties, managing the technical helpdesk, and assisting regional team leaders with service issues. Your commercial awareness, effective negotiation skills, and strong leadership abilities will be essential in this role.
Our company values exceptional training and development opportunities for its employees. We strive to provide an excellent working environment that fosters collaboration and innovation.
Key Responsibilities:
- Supporting machine tool sales and warranties
- Managing the technical helpdesk and onsite customer issues
- Assisting regional team leaders with service issues
- Motivating and mentoring the service team
Requirements:
- Proven experience in managing a team of service engineers
- Strong commercial acumen with effective customer service and negotiation skills
- Engineering Management experience is essential
- UK driving license required
Salary: £65,000 + bonus + company vehicle + other benefits.
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