Technical Service Consultant
2 days ago
We are seeking a skilled professional to join our team at JSL Solutions Ltd in the automotive industry. As a key member of our team, you will provide industry-leading support to distributors, customers, and end users regarding all aspects of their product range. This includes providing dynamic phone, live web chat, and email support services.
Job Description:
The successful candidate will be responsible for providing customer support via telephone, supporting the resolution of technical queries, answering web form submissions, creating reporting to improve business processes, and assisting with technical articles and trade shows/customer events. Additionally, you will support warranty processes, diagnostic tool support via TeamViewer, and follow up leads with the sales team to support sales opportunities.
Requirements:
- Solid working experience with all vehicle systems
- Passion for the automotive sector, including new and exciting technology
Benefits:
- A competitive salary of £35,000 per annum
- A bonus scheme
- 6% employer pension contributions (max 9%)
- Hybrid working arrangement
- 25 days of annual leave
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