Technical Support Specialist

1 month ago


Leamington Spa, Warwickshire, United Kingdom Littlefish Full time
Role Overview

Littlefish is seeking a skilled Technical Support Specialist to join our growing Service Delivery team. As an Onsite IT Engineer, you will be responsible for providing effective technical support to our customers on a dedicated basis. This includes troubleshooting and resolving desktop/laptop/printer/application issues, as well as basic network/server administration.

In this role, you will have the opportunity to work with a range of technologies, including Office 365, Exchange, Windows 10 & 11, Active Directory, and iOS. You will also be working with deployment technologies such as InTune, and providing mobile phone support for iPhones/iPads.

Key Responsibilities
  • Providing technical support to customers on a dedicated basis
  • Troubleshooting and resolving technical issues
  • Basic network/server administration
  • Working with deployment technologies such as InTune
  • Providing mobile phone support for iPhones/iPads

What We Offer

We offer a competitive salary of up to £35,000 per annum, plus a range of benefits including:
  • 25 days annual leave (plus Bank Holidays)
  • Purchase and sale of annual leave scheme
  • Healthcare cash plan
  • Internal training academy where you can increase your earning potential by up to £4500
  • Referral bonus scheme of £1000 and much more

Requirements

To be successful in this role, you will need to have previous experience of working in an IT support role. You should also have the ability to demonstrate IT-related problem-solving skills, as well as working knowledge of IT infrastructure support. The ideal candidate will also have excellent communication skills and be able to work effectively with customers.

About Littlefish

We are committed to creating a diverse and inclusive community where everyone feels equal and supported. We encourage applications from people of all backgrounds, and we are happy to make adjustments to the recruitment process if needed.

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