Technical Support Specialist I
1 day ago
Couno ® IT Solutions is seeking a highly skilled Technical Support Specialist I to join our team. As a key member of our Service Desk, you will play a pivotal role in delivering exceptional IT support to our clients.
Key Responsibilities- Provide advanced IT support with a strong emphasis on delivering a premium service, ensuring clients receive top-tier assistance.
- Engage with clients in a professional, consultative manner, fostering strong, long-term relationships through trust and exceptional customer service.
- Collaborate with clients during onboarding processes and coordinate installation dates, providing assurance and expert guidance.
- Educate and train clients and junior team members on advanced IT solutions, imparting knowledge, and insights.
- Perform administrative and assume project responsibilities as assigned.
- A strong background in technical support roles, with several years of experience, preferably within an MSP environment.
- Proficiency in Windows Desktop Operating Systems (e.g., Windows 10/11).
- Advanced understanding of IT concepts, including Windows Server, Active Directory, DNS, DHCP, and related technologies.
- Proven expertise in Office 365 Administration, including Exchange, SharePoint, and InTune.
- In-depth knowledge of network fundamentals (TCP/IP, DHCP, DNS, Routers, Switches, Firewalls, Wireless Access Points).
- Competency in Windows Server installations.
- Experience with Office 365 Exchange and SharePoint Migrations.
- Demonstrated ability to manage complex IT projects. Familiarity with Azure AD and advanced IT solutions.
Couno ® IT Solutions is dedicated to delivering premium technology solutions that enable efficiency and increase performance. We strive for excellence in everything we do and are committed to building strong, long-term relationships with our clients.
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Technical Support Specialist I
1 day ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Couno ® IT Solutions Full timeAbout the RoleCouno ® IT Solutions is seeking a highly skilled Technical Support Specialist I to join our team. As a key member of our Service Desk, you will play a pivotal role in delivering exceptional IT support to our clients.Key ResponsibilitiesProvide advanced IT support with a strong emphasis on delivering a premium service, ensuring clients receive...
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Technical Support Specialist I
22 hours ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Couno ® IT Solutions Full timeAbout the RoleCouno ® IT Solutions is seeking a highly skilled Technical Support Specialist I to join our team. As a key member of our Service Desk, you will play a pivotal role in delivering exceptional IT support to our clients.Key ResponsibilitiesProvide advanced IT support with a strong emphasis on delivering a premium service, ensuring clients receive...
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Technical Support Specialist I
1 day ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Couno ® IT Solutions Full timeAbout the RoleCouno ® IT Solutions is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our Service Desk, you will play a pivotal role in delivering exceptional IT support to our clients.Key ResponsibilitiesProvide advanced IT support with a strong emphasis on delivering a premium service, ensuring clients receive...
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Technical Support Specialist I
3 days ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Couno ® IT Solutions Full timeAbout the RoleCouno ® IT Solutions is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our Service Desk, you will play a pivotal role in delivering exceptional IT support to our clients.Key ResponsibilitiesProvide advanced IT support with a strong emphasis on delivering a premium service, ensuring clients receive...
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Technical Support Specialist I
24 hours ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Couno ® IT Solutions Full timeAbout the RoleCouno ® IT Solutions is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our Service Desk, you will play a pivotal role in delivering exceptional IT support to our clients.Key ResponsibilitiesProvide advanced IT support with a strong emphasis on delivering a premium service, ensuring clients receive...
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Technical Support Specialist I
3 days ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Couno ® IT Solutions Full timeAbout the RoleCouno ® IT Solutions is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our Service Desk, you will play a pivotal role in delivering exceptional IT support to our clients.Key ResponsibilitiesProvide advanced IT support with a strong emphasis on delivering a premium service, ensuring clients receive...
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Technical Support Specialist I
1 day ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Couno ® IT Solutions Full timeAbout the RoleCouno ® IT Solutions is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our Service Desk, you will play a pivotal role in delivering exceptional IT support to our clients.Key ResponsibilitiesProvide advanced IT support with a strong emphasis on delivering a premium service, ensuring clients receive...
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Technical Support Specialist I
3 days ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Couno ® IT Solutions Full timeAbout the RoleCouno ® IT Solutions is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our Service Desk, you will play a pivotal role in delivering exceptional IT support to our clients.Key ResponsibilitiesProvide advanced IT support with a strong emphasis on delivering a premium service, ensuring clients receive...
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Technical Support Specialist I
1 day ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Couno ® IT Solutions Full timeAbout the RoleCouno ® IT Solutions is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our Service Desk, you will play a pivotal role in delivering exceptional IT support to our clients.Key ResponsibilitiesProvide advanced IT support with a strong emphasis on delivering a premium service, ensuring clients receive...
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Technical Support Specialist I
3 days ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Couno ® IT Solutions Full timeAbout the RoleCouno ® IT Solutions is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our Service Desk, you will play a pivotal role in delivering exceptional IT support to our clients.Key ResponsibilitiesProvide advanced IT support with a strong emphasis on delivering a premium service, ensuring clients receive...
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Technical Support Specialist
1 day ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Couno ® IT Solutions Full timeAbout Couno ® IT Solutions:We create partnerships that deliver premium technology solutions to enable efficiency and increase performance.Our Mission:Every day we strive for excellence in everything we do.About the Role:As a Technical Support Specialist, you will play a pivotal role in solving complex technical issues, maintaining our premium service, and...
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Technical Support Specialist
1 day ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Couno ® IT Solutions Full timeAbout Couno ® IT Solutions:We create partnerships that deliver premium technology solutions to enable efficiency and increase performance.Our Mission:Every day we strive for excellence in everything we do.About the Role:As a Technical Support Specialist, you will play a pivotal role in solving complex technical issues, maintaining our premium service, and...
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Technical Support Specialist
3 days ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Couno ® IT Solutions Full timeAbout Couno ® IT Solutions:We create partnerships that deliver premium technology solutions to enable efficiency and increase performance.Our Mission:We strive for excellence in everything we do, delivering a premium service dedicated to client satisfaction and excellence.About the Role:As a Technical Support Specialist, you will play a pivotal role in...
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Technical Support Specialist
3 days ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Couno ® IT Solutions Full timeAbout Couno ® IT Solutions:We create partnerships that deliver premium technology solutions to enable efficiency and increase performance.Our Mission:We strive for excellence in everything we do, delivering a premium service dedicated to client satisfaction and excellence.About the Role:As a Technical Support Specialist, you will play a pivotal role in...
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Technical Support Specialist
2 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Couno ® IT Solutions Full timeAbout Couno ® IT SolutionsWe are a leading provider of premium technology solutions, dedicated to delivering exceptional service and support to our clients.Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing advanced IT support, maintaining our...
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Technical Support Specialist
2 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Couno ® IT Solutions Full timeAbout Couno ® IT SolutionsWe are a leading provider of premium technology solutions, dedicated to delivering exceptional service and support to our clients.Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing advanced IT support, maintaining our...
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Technical Support Specialist
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Southend-on-Sea, Southend-on-Sea, United Kingdom Couno ® IT Solutions Full timeAbout Couno ® IT Solutions:We are a leading provider of premium technology solutions, dedicated to delivering exceptional service and driving business efficiency.Our Mission:We strive for excellence in everything we do, fostering strong partnerships with our clients and delivering tailored solutions to meet their unique needs.About the Role:We are seeking a...
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Technical Support Specialist
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Southend-on-Sea, Southend-on-Sea, United Kingdom Couno ® IT Solutions Full timeAbout Couno ® IT Solutions:We are a leading provider of premium technology solutions, dedicated to delivering exceptional service and driving business efficiency.Our Mission:We strive for excellence in everything we do, fostering strong partnerships with our clients and delivering tailored solutions to meet their unique needs.About the Role:We are seeking a...
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Technical Support Specialist
2 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Couno ® IT Solutions Full timeAbout Couno ® IT SolutionsWe are a leading provider of premium technology solutions, dedicated to delivering exceptional service and driving business efficiency.Our Company ValuesWe are committed to the following core values:Accountability - We take ownership of our actions and strive for excellence in everything we do.Knowledge - We continuously develop...
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