Technical Support Specialist I
20 hours ago
Couno ® IT Solutions is seeking a highly skilled Technical Support Specialist I to join our team. As a key member of our Service Desk, you will play a pivotal role in delivering exceptional IT support to our clients.
Key Responsibilities- Provide advanced IT support with a strong emphasis on delivering a premium service, ensuring clients receive top-tier assistance.
- Engage with clients in a professional, consultative manner, fostering strong, long-term relationships through trust and exceptional customer service.
- Collaborate with clients during onboarding processes and coordinate installation dates, providing assurance and expert guidance.
- Educate and train clients and junior team members on advanced IT solutions, imparting knowledge, and insights.
- Perform administrative and assume project responsibilities as assigned.
- A strong background in technical support roles, with several years of experience, preferably within an MSP environment.
- Proficiency in Windows Desktop Operating Systems (e.g., Windows 10/11).
- Advanced understanding of IT concepts, including Windows Server, Active Directory, DNS, DHCP, and related technologies.
- Proven expertise in Office 365 Administration, including Exchange, SharePoint, and InTune.
- In-depth knowledge of network fundamentals (TCP/IP, DHCP, DNS, Routers, Switches, Firewalls, Wireless Access Points).
- Competency in Windows Server installations.
- Experience with Office 365 Exchange and SharePoint Migrations.
- Demonstrated ability to manage complex IT projects. Familiarity with Azure AD and advanced IT solutions.
We create partnerships that deliver premium technology solutions to enable efficiency and increase performance. Our mission is to deliver a premium service dedicated to client satisfaction and excellence.
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Technical Support Specialist I
24 hours ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Couno ® IT Solutions Full timeAbout the RoleCouno ® IT Solutions is seeking a highly skilled Technical Support Specialist I to join our team. As a key member of our Service Desk, you will play a pivotal role in delivering exceptional IT support to our clients.Key ResponsibilitiesProvide advanced IT support with a strong emphasis on delivering a premium service, ensuring clients receive...
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Technical Support Specialist I
1 day ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Couno ® IT Solutions Full timeAbout the RoleCouno ® IT Solutions is seeking a highly skilled Technical Support Specialist I to join our team. As a key member of our Service Desk, you will play a pivotal role in delivering exceptional IT support to our clients.Key ResponsibilitiesProvide advanced IT support with a strong emphasis on delivering a premium service, ensuring clients receive...
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Technical Support Specialist I
24 hours ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Couno ® IT Solutions Full timeAbout the RoleCouno ® IT Solutions is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our Service Desk, you will play a pivotal role in delivering exceptional IT support to our clients.Key ResponsibilitiesProvide advanced IT support with a strong emphasis on delivering a premium service, ensuring clients receive...
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Technical Support Specialist I
3 days ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Couno ® IT Solutions Full timeAbout the RoleCouno ® IT Solutions is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our Service Desk, you will play a pivotal role in delivering exceptional IT support to our clients.Key ResponsibilitiesProvide advanced IT support with a strong emphasis on delivering a premium service, ensuring clients receive...
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Technical Support Specialist I
21 hours ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Couno ® IT Solutions Full timeAbout the RoleCouno ® IT Solutions is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our Service Desk, you will play a pivotal role in delivering exceptional IT support to our clients.Key ResponsibilitiesProvide advanced IT support with a strong emphasis on delivering a premium service, ensuring clients receive...
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Technical Support Specialist I
3 days ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Couno ® IT Solutions Full timeAbout the RoleCouno ® IT Solutions is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our Service Desk, you will play a pivotal role in delivering exceptional IT support to our clients.Key ResponsibilitiesProvide advanced IT support with a strong emphasis on delivering a premium service, ensuring clients receive...
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Technical Support Specialist I
1 day ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Couno ® IT Solutions Full timeAbout the RoleCouno ® IT Solutions is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our Service Desk, you will play a pivotal role in delivering exceptional IT support to our clients.Key ResponsibilitiesProvide advanced IT support with a strong emphasis on delivering a premium service, ensuring clients receive...
-
Technical Support Specialist I
3 days ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Couno ® IT Solutions Full timeAbout the RoleCouno ® IT Solutions is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our Service Desk, you will play a pivotal role in delivering exceptional IT support to our clients.Key ResponsibilitiesProvide advanced IT support with a strong emphasis on delivering a premium service, ensuring clients receive...
-
Technical Support Specialist I
1 day ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Couno ® IT Solutions Full timeAbout the RoleCouno ® IT Solutions is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our Service Desk, you will play a pivotal role in delivering exceptional IT support to our clients.Key ResponsibilitiesProvide advanced IT support with a strong emphasis on delivering a premium service, ensuring clients receive...
-
Technical Support Specialist I
3 days ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Couno ® IT Solutions Full timeAbout the RoleCouno ® IT Solutions is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our Service Desk, you will play a pivotal role in delivering exceptional IT support to our clients.Key ResponsibilitiesProvide advanced IT support with a strong emphasis on delivering a premium service, ensuring clients receive...
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Technical Support Specialist
24 hours ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Couno ® IT Solutions Full timeAbout Couno ® IT Solutions:We create partnerships that deliver premium technology solutions to enable efficiency and increase performance.Our Mission:Every day we strive for excellence in everything we do.About the Role:As a Technical Support Specialist, you will play a pivotal role in solving complex technical issues, maintaining our premium service, and...
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Technical Support Specialist
1 day ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Couno ® IT Solutions Full timeAbout Couno ® IT Solutions:We create partnerships that deliver premium technology solutions to enable efficiency and increase performance.Our Mission:Every day we strive for excellence in everything we do.About the Role:As a Technical Support Specialist, you will play a pivotal role in solving complex technical issues, maintaining our premium service, and...
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Technical Support Specialist
3 days ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Couno ® IT Solutions Full timeAbout Couno ® IT Solutions:We create partnerships that deliver premium technology solutions to enable efficiency and increase performance.Our Mission:We strive for excellence in everything we do, delivering a premium service dedicated to client satisfaction and excellence.About the Role:As a Technical Support Specialist, you will play a pivotal role in...
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Technical Support Specialist
3 days ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Couno ® IT Solutions Full timeAbout Couno ® IT Solutions:We create partnerships that deliver premium technology solutions to enable efficiency and increase performance.Our Mission:We strive for excellence in everything we do, delivering a premium service dedicated to client satisfaction and excellence.About the Role:As a Technical Support Specialist, you will play a pivotal role in...
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Technical Support Specialist
2 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Couno ® IT Solutions Full timeAbout Couno ® IT SolutionsWe are a leading provider of premium technology solutions, dedicated to delivering exceptional service and support to our clients.Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing advanced IT support, maintaining our...
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Technical Support Specialist
2 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Couno ® IT Solutions Full timeAbout Couno ® IT SolutionsWe are a leading provider of premium technology solutions, dedicated to delivering exceptional service and support to our clients.Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing advanced IT support, maintaining our...
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Technical Support Specialist
1 week ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Couno ® IT Solutions Full timeAbout Couno ® IT Solutions:We are a leading provider of premium technology solutions, dedicated to delivering exceptional service and driving business efficiency.Our Mission:We strive for excellence in everything we do, fostering strong partnerships with our clients and delivering tailored solutions to meet their unique needs.About the Role:We are seeking a...
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Technical Support Specialist
1 week ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Couno ® IT Solutions Full timeAbout Couno ® IT Solutions:We are a leading provider of premium technology solutions, dedicated to delivering exceptional service and driving business efficiency.Our Mission:We strive for excellence in everything we do, fostering strong partnerships with our clients and delivering tailored solutions to meet their unique needs.About the Role:We are seeking a...
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Technical Support Specialist
2 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Couno ® IT Solutions Full timeAbout Couno ® IT SolutionsWe are a leading provider of premium technology solutions, dedicated to delivering exceptional service and driving business efficiency.Our Company ValuesWe are committed to the following core values:Accountability - We take ownership of our actions and strive for excellence in everything we do.Knowledge - We continuously develop...
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