Technical Support Specialist

4 days ago


SouthendonSea, Southend-on-Sea, United Kingdom Couno ® IT Solutions Full time

About Couno ® IT Solutions:

We are a leading provider of premium technology solutions, dedicated to delivering exceptional service and driving business efficiency.

Our Mission:

We strive for excellence in everything we do, fostering strong partnerships with our clients and delivering tailored solutions to meet their unique needs.

About the Role:

We are seeking a highly skilled Technical Support Specialist to join our team, responsible for providing advanced IT support, maintaining our premium service, and building lasting relationships with our clients.

  • Key Responsibilities:
  • Offer advanced IT support with a strong emphasis on delivering a premium service, ensuring clients receive top-tier assistance.
  • Engage with clients in a professional, consultative manner, fostering strong, long-term relationships through trust and exceptional customer service.
  • Collaborate with clients during onboarding processes and coordinate installation dates, providing assurance and expert guidance.
  • Educate and train clients and junior team members on advanced IT solutions, imparting knowledge, and insights.
  • Perform administrative and assume project responsibilities as assigned.

Requirements:

  • A strong background in technical support roles, with several years of experience, preferably within an MSP environment.
  • Proficiency in Windows Desktop Operating Systems (e.g., Windows 10/11)
  • Advanced understanding of IT concepts, including Windows Server, Active Directory, DNS, DHCP, and related technologies.
  • Proven expertise in Office 365 Administration, including Exchange, SharePoint and InTune
  • In-depth knowledge of network fundamentals (TCP/IP, DHCP, DNS, Routers, Switches, Firewalls, Wireless Access Points).
  • Competency in Windows Server installations.
  • Experience with Office 365 Exchange and SharePoint Migrations.
  • Demonstrated ability to manage complex IT projects. Familiarity with Azure AD and advanced IT solutions.


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Couno ® IT Solutions Full time

    About Couno ® IT SolutionsWe are a leading provider of premium technology solutions, dedicated to delivering exceptional service and support to our clients.Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing advanced IT support, maintaining our...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Couno ® IT Solutions Full time

    About Couno ® IT SolutionsWe are a leading provider of premium technology solutions, dedicated to delivering exceptional service and support to our clients.Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing advanced IT support, maintaining our...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Couno ® IT Solutions Full time

    About Couno ® IT SolutionsWe are a leading provider of premium technology solutions, dedicated to delivering exceptional service and driving business efficiency.Our Company ValuesWe are committed to the following core values:Accountability - We take ownership of our actions and strive for excellence in everything we do.Knowledge - We continuously develop...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Pertemps Full time

    Job DescriptionPertemps is seeking a highly skilled Technical Helpdesk Advisor to join our team. As a Technical Helpdesk Advisor, you will be responsible for providing expert technical guidance and assistance to internal and external customers, ensuring they receive top-tier technical support and solutions for the entire business product range.Key...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Pertemps Full time

    Job DescriptionPertemps is seeking a highly skilled Technical Helpdesk Advisor to join our team. As a Technical Helpdesk Advisor, you will be responsible for providing expert technical guidance and assistance to internal and external customers, ensuring they receive top-tier technical support and solutions for the entire business product range.Key...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Couno ® IT Solutions Full time

    About Couno ® IT SolutionsWe are a leading provider of premium technology solutions, dedicated to delivering exceptional service and driving business success.Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our IT support team, you will be responsible for providing advanced technical support,...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Couno ® IT Solutions Full time

    About Couno ® IT SolutionsWe are a leading provider of premium technology solutions, dedicated to delivering exceptional service and driving business success.Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our IT support team, you will be responsible for providing advanced technical support,...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Career Moves Full time

    Job SummaryCareer Moves is seeking a highly skilled Product Support Analyst to join our team. As a Product Support Analyst, you will work within the Product & Service Operations (PSO) organization to help businesses through scaled service delivery & operations.About the RoleThe Product Support Analyst will work with our clients to provide consultative...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Career Moves Full time

    Job SummaryCareer Moves is seeking a highly skilled Product Support Analyst to join our team. As a Product Support Analyst, you will work within the Product & Service Operations (PSO) organization to help businesses through scaled service delivery & operations.About the RoleThe Product Support Analyst will work with our clients to provide consultative...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom IC Resources Full time

    About the RoleWe are seeking a highly skilled Technical Field Applications Specialist to join our team at IC Resources. As a Field Applications Engineer, you will play a crucial role in providing technical support to our clients in the verification of their designs.Key ResponsibilitiesProvide technical expertise in FPGA technologies, including verification...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Couno ® IT Solutions Full time

    About Couno IT Solutions:We are a leading provider of premium technology solutions, dedicated to delivering exceptional service and driving business success.Job Summary:We are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our Service Desk, you will play a pivotal role in providing advanced IT support, maintaining...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Bond McKenzie Full time

    Job Title: ERP Senior Application Support SpecialistAbout the Role:Bond McKenzie is seeking an experienced ERP Senior Application Support Specialist to join our team. As a key member of our Business World Application Support Team, you will be responsible for providing exceptional support to our customers and ensuring that their issues are resolved in a...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Couno ® IT Solutions Full time

    About Couno IT SolutionsWe are a leading provider of premium technology solutions, dedicated to delivering exceptional service and driving business success.Job SummaryWe are seeking a highly skilled Technical Support Expert to join our team. As a key member of our service delivery team, you will be responsible for providing advanced IT support, managing...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Tolhurst Fisher LLP Full time

    Position Overview: We are seeking a dedicated legal support specialist to become a vital part of our dynamic Wills, Probate & Trusts division. About Us: Tolhurst Fisher LLP is a reputable law firm known for delivering a comprehensive array of legal services in both private and commercial sectors. Career Development: Our firm prides itself on nurturing talent...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Park Inn by Radisson Southend-on-Sea Full time

    Join Our Team at Park Inn by Radisson Southend-on-SeaAt Park Inn by Radisson, we pride ourselves on being one of the leading hotel brands, providing exceptional service and memorable experiences to our guests. We are currently seeking a Culinary Support Specialist to become an integral part of our kitchen team.What We Offer Our Culinary Support...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Ardonagh Advisory Full time

    Office Support Specialist - Ardonagh Advisory We are seeking a dedicated Office Support Specialist to become a valuable member of our team at Ardonagh Advisory. This position is integral to our operations and will assist various departments by managing a range of administrative duties. Key Responsibilities of the Office Support Specialist: The...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Flooder Ltd Full time

    Position OverviewUnderwriting Support Specialist - Flooder LtdCompensation: £30,000 - £40,000Flooder Ltd is at the forefront of revolutionizing the insurance sector through innovative solutions and outstanding service. We are currently seeking an Underwriting Support Specialist to enhance our team and contribute to our strategic growth initiatives.Key...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Pertemps Full time

    Pertemps is seeking an experienced Administrative Support Specialist to support their Security team at a National Heritage site in Southwest London.This is a temporary Administrative Support Specialist to start ASAP for an initial 3-month period and will pay £13.94 per hour.The successful candidate will play a key role in the day-to-day operation of an...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Pertemps Full time

    Pertemps is seeking an experienced Administrative Support Specialist to support their Security team at a National Heritage site in Southwest London.This is a temporary Administrative Support Specialist to start ASAP for an initial 3-month period and will pay £13.94 per hour.The successful candidate will play a key role in the day-to-day operation of an...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Career Moves Full time

    Job Summary:Career Moves is seeking an experienced Administrative Support Specialist to join our team. As an Administrative Support Specialist, you will provide general administrative support to our team, including coordinating and booking training sessions, calendar management, and liaising with internal and external production partners.Key...