Product Support Specialist
1 day ago
Job Summary
Career Moves is seeking a highly skilled Product Support Analyst to join our team. As a Product Support Analyst, you will work within the Product & Service Operations (PSO) organization to help businesses through scaled service delivery & operations.
About the Role
The Product Support Analyst will work with our clients to provide consultative guidance on best practices and product setups, troubleshoot and prioritize technical advertising issues, and escalate to specialists when appropriate. You will also be responsible for effectively communicating technical resolutions, workarounds, and product confusions to the sales and account team.
Key Responsibilities
- Build technical knowledge and expertise in various Facebook advertising products
- Provide consultative guidance to sales teams and external clients on best practices and Facebook product setups
- Troubleshoot and prioritize technical advertising issues, and escalate to specialists when appropriate for further troubleshooting or debugging
- Effectively communicate technical resolutions, workarounds, and product confusions to the sales and account team
- Facilitate a high-end customer experience related to support for advertising bugs and ensure all support SLAs are met
- Identify opportunities to optimize and automate workflows and support processes
Requirements
- Experience in the Digital Advertising and/or Technology industries
- Experience with troubleshooting and ticket escalation
- Experience translating technical concepts and solutions to non-technical audiences
- Experience of using advertising technologies such as pixels, ad servers, auctions and delivery
- Experience working with web technologies including, but not limited to: HTML, CSS, JavaScript, HTTP, Restful APIs
What We Offer
Career Moves offers a dynamic and supportive work environment, with opportunities for professional growth and development. We are committed to helping our clients succeed in the digital advertising space.
-
Manufacturing Production Specialist
4 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Adecco Full time £11 - £13Hourly Rate: £50 per hour Contract Overview: Temporary to Permanent Position Sector: Manufacturing Role Summary: Are you an experienced production specialist with a knack for fabrication? Do you possess a keen eye for detail and a dedication to crafting superior products? Key Responsibilities: - Accurately measure, cut, and weld materials to ensure precise...
-
Night Production Specialist
4 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Pin Point Recruitment Full timePosition: Night Production SpecialistCompany: Pin Point RecruitmentOverview: We are seeking a dedicated Night Production Specialist for a prominent manufacturing organization. This role is essential in ensuring the smooth operation of printing machinery during the night shift.Key Responsibilities:Verify that the correct job specifications are set on the...
-
Administrative Support Specialist
1 day ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Career Moves Full timeJob Summary:Career Moves is seeking an experienced Administrative Support Specialist to join our team. As an Administrative Support Specialist, you will provide general administrative support to our team, including coordinating and booking training sessions, calendar management, and liaising with internal and external production partners.Key...
-
Administrative Support Specialist
1 day ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Career Moves Full timeJob Summary:Career Moves is seeking an experienced Administrative Support Specialist to join our team. As an Administrative Support Specialist, you will provide general administrative support to our team, including coordinating and booking training sessions, calendar management, and liaising with internal and external production partners.Key...
-
Administrative Support Specialist
6 days ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Career Moves Full timeJob Summary:Career Moves is seeking an experienced Administrative Support Specialist to join our team. As an Administrative Support Specialist, you will provide general administrative support to our team, including coordinating and booking training sessions, calendar management, and liaising with internal and external production partners.Key...
-
Administrative Support Specialist
6 days ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Career Moves Full timeJob Summary:Career Moves is seeking an experienced Administrative Support Specialist to join our team. As an Administrative Support Specialist, you will provide general administrative support to our team, including coordinating and booking training sessions, calendar management, and liaising with internal and external production partners.Key...
-
Product Design Specialist
6 days ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Double Scaffold Design Full timeJob DescriptionAt Double Scaffold Design, we are seeking a highly skilled Product Design Specialist to join our team. As a key member of our design team, you will be responsible for leading the full design process from ideation to production.Key Responsibilities:Design Execution: Develop and execute new designs, as well as update and maintain existing...
-
Product Design Specialist
6 days ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Double Scaffold Design Full timeJob DescriptionAt Double Scaffold Design, we are seeking a highly skilled Product Design Specialist to join our team. As a key member of our design team, you will be responsible for leading the full design process from ideation to production.Key Responsibilities:Design Execution: Develop and execute new designs, as well as update and maintain existing...
-
Sales Support Specialist
3 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom CEF - City Electrical Factors Full timeJoin Our Team as a Sales Support SpecialistCEF, the UK's leading electrical wholesaler with a robust network of branches, is excited to announce an opening for a full-time Sales Support Specialist. This role is pivotal in enhancing our customer experience and driving our branch's success.Why Choose CEF?Competitive Salary: Enjoy a salary of up to £28,715.70...
-
Executive Support Specialist
4 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Career Moves Full timeExecutive Support SpecialistLocation: RemoteContract Type: TemporaryCompensation: Competitive hourly rateWorking Hours: Standard business hoursThis organization is a prominent player in the digital entertainment sector, transforming how audiences engage with visual content.Position Overview:We are excited to announce an opportunity for an Executive Support...
-
IT Support Specialist
2 days ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Couno ® IT Solutions Full timeAbout Couno ® IT SolutionsWe are a leading provider of premium technology solutions, dedicated to delivering exceptional service and driving business success.Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our IT support team, you will be responsible for providing advanced technical support,...
-
IT Support Specialist
2 days ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Couno ® IT Solutions Full timeAbout Couno ® IT SolutionsWe are a leading provider of premium technology solutions, dedicated to delivering exceptional service and driving business success.Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our IT support team, you will be responsible for providing advanced technical support,...
-
Culinary Support Specialist
4 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Park Inn by Radisson Southend-on-Sea Full timeJoin Our Team at Park Inn by Radisson Southend-on-SeaAt Park Inn by Radisson, we pride ourselves on being one of the leading hotel brands, providing exceptional service and memorable experiences to our guests. We are currently seeking a Culinary Support Specialist to become an integral part of our kitchen team.What We Offer Our Culinary Support...
-
Office Support Specialist
4 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Ardonagh Advisory Full timeOffice Support Specialist - Ardonagh Advisory We are seeking a dedicated Office Support Specialist to become a valuable member of our team at Ardonagh Advisory. This position is integral to our operations and will assist various departments by managing a range of administrative duties. Key Responsibilities of the Office Support Specialist: The...
-
Underwriting Support Specialist
4 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Flooder Ltd Full timePosition OverviewUnderwriting Support Specialist - Flooder LtdCompensation: £30,000 - £40,000Flooder Ltd is at the forefront of revolutionizing the insurance sector through innovative solutions and outstanding service. We are currently seeking an Underwriting Support Specialist to enhance our team and contribute to our strategic growth initiatives.Key...
-
Administrative Support Specialist
6 days ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Pertemps Full timePertemps is seeking an experienced Administrative Support Specialist to support their Security team at a National Heritage site in Southwest London.This is a temporary Administrative Support Specialist to start ASAP for an initial 3-month period and will pay £13.94 per hour.The successful candidate will play a key role in the day-to-day operation of an...
-
Administrative Support Specialist
6 days ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Pertemps Full timePertemps is seeking an experienced Administrative Support Specialist to support their Security team at a National Heritage site in Southwest London.This is a temporary Administrative Support Specialist to start ASAP for an initial 3-month period and will pay £13.94 per hour.The successful candidate will play a key role in the day-to-day operation of an...
-
IT Support Specialist
1 week ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Couno ® IT Solutions Full timeAbout Couno IT Solutions:We are a leading provider of premium technology solutions, dedicated to delivering exceptional service and driving business success.Job Summary:We are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our Service Desk, you will play a pivotal role in providing advanced IT support, maintaining...
-
Contract Support Specialist
2 days ago
Southend-on-Sea, Southend-on-Sea, United Kingdom CBW Staffing Solutions Full timeJob Summary:CBW Staffing Solutions is seeking a highly organized and detail-oriented Contract Support Specialist to join our team. As a Contract Support Specialist, you will play a critical role in ensuring the smooth operation of our contract management processes.Key Responsibilities:Scheduling and Diary Management: Schedule engineers' diaries and manage...
-
Contract Support Specialist
2 days ago
Southend-on-Sea, Southend-on-Sea, United Kingdom CBW Staffing Solutions Full timeJob Summary:CBW Staffing Solutions is seeking a highly organized and detail-oriented Contract Support Specialist to join our team. As a Contract Support Specialist, you will play a critical role in ensuring the smooth operation of our contract management processes.Key Responsibilities:Scheduling and Diary Management: Schedule engineers' diaries and manage...