Pensions Administration Specialist

1 week ago


Bristol, Bristol, United Kingdom Gallagher Benefit Services Full time
About the Role

We are seeking a highly organized and detail-oriented Pensions Administration Specialist to join our team at Gallagher Benefit Services.

Job Description

As a Pensions Administration Specialist, you will be responsible for reviewing and logging casework in a timely manner, ensuring that the information received is complete prior to passing over to the administration team for processing. You will also be allocated cases to complete which will include data amendments and general correspondence. You will work closely with the administration team to ensure casework is dealt with accurately and promptly.

You will approach each case with the same dedication and vigilance, providing the highest level of service to each scheme member. Your tasks will include carrying out administration tasks in a timely manner and in accordance with internal processes and adhering to company policies and governing regulations, managing your workload, taking into consideration time required for all cases to be peer reviewed, liaising with scheme members through various channels, preparing member correspondence and inputting data into client reports, collaborating with team members and building relationships with supporting teams, providing support to team members and assisting the Team Leader as required, engaging and being visible with team members and the Team Leader throughout the day, and assisting the administration team where necessary.

About You

To succeed in this role, you will need experience of administration, strong prioritization skills to meet deadlines and disclosure requirements, excellent communication skills to answer queries by telephone, letter, and email, and the ability to process, collect, and input data accurately. You will also need proficiency in Microsoft Office and the ability to work effectively as part of a team.

What We Offer

We offer a competitive salary of £25,000 - £30,000 per annum, depending on experience, plus a range of benefits including 25 days holiday, a defined contribution pension scheme, life insurance, income protection, health cash plan or private medical insurance, three fully paid volunteering days per year, employee stock purchase plan, share incentive plan, critical illness cover, discounted gym membership, season ticket loan, access to a discounted voucher portal, emergency back-up family care, and many more.

Why Join Us?

Gallagher Benefit Services is committed to diversity and inclusion and is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, and we are proud to be accredited as a Living Wage employer with the Living Wage Foundation. We value our employees' diverse identities, experiences, and talents and believe that everyone has the right to equal employment opportunity, regardless of their background or characteristics.



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