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Receptionist/Showroom Host

2 months ago

Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

About the Role

We are seeking a highly skilled and customer-focused Receptionist/Showroom Host to join our team at Marshall Motor Group. As the first point of contact for our customers and visitors, you will play a vital role in providing a warm and welcoming experience.

Key Responsibilities

  • Greet all dealership visitors in a friendly and professional manner, assisting with queries and passing to the relevant department or team member.
  • Take phone calls and respond to queries as appropriate, transferring to the correct individual or team.
  • Provide refreshments for dealership visitors and ensure the seating and refreshment area is tidy and fully stocked.
  • Deal with incoming and outgoing mail and deliveries.
  • Assist with administrative tasks as required.

About Us

Marshall Motor Group is one of the UK's largest car dealer groups, representing 23 of the world's most popular and celebrated car, van, truck, and motorbike manufacturers. We are passionate about our people and our customers, and we offer a range of benefits and opportunities for career development.

What We're Looking For

  • You will have previous customer service experience, ideally within a professional, customer-facing environment.
  • You will be confident talking to customers in a professional manner both on the telephone and face-to-face.
  • You will have good IT skills and be happy to support with administration duties.
  • You will be a self-starter, organized, and someone who takes pride in what they do.

What We Offer

We offer a competitive salary, 25 days annual leave plus bank holidays, life assurance, and a pension scheme. We also offer discounted car purchase schemes, servicing, and bodyshop services, as well as a discounted shopping portal.