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Showroom Host

1 month ago

Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

Role: As a Receptionist/Showroom Host, you will be the first point of contact for our customers and visitors, providing a warm welcome and ensuring a great experience in our dealership.

Responsibilities:

  • Greet all dealership visitors in a friendly and professional manner, assisting with queries and passing to the relevant department or team member.
  • Take phone calls and respond to queries as appropriate, transferring to the correct individual or team.
  • Provide refreshments for dealership visitors and ensure the seating and refreshment area is tidy and fully stocked.
  • Deal with incoming and outgoing mail and deliveries.
  • Assist with administrative tasks as required.

About Us: Marshall Motor Group is one of the UK's largest car dealer groups, representing 23 of the world's most popular and celebrated car, van, truck, and motorbike manufacturers. We are passionate about our people and our customers, and we offer a range of benefits, including 25 days annual leave, life assurance, and a pension scheme.

What We're Looking For: We are looking for a self-starter, organised, and customer-focused individual who is confident in their ability to provide excellent customer service. You will have previous customer service experience, ideally within a professional, customer-facing environment, and good IT skills.