Customer Service Ambassador
4 weeks ago
The Role: Silcom Recruitment Limited is pleased to be supporting an established and well-respected client of ours. Our client currently seeks a part-time showroom host to cover every Monday and Tuesday and every other Saturday and Sunday, if wanted.
The Showroom Host is the first point of contact for our clients' customers visiting or calling the dealership. This individual is responsible for creating a positive first impression by delivering a warm, professional, and friendly service.
Key Responsibilities:
• Greet customers upon entry with a warm and welcoming demeanor.
• Offer refreshments or seating while they wait, ensuring they feel comfortable.
• Understand their needs and direct them to the appropriate department, whether it's sales, service, or finance.
• Answer incoming calls promptly and courteously, ensuring each caller receives polite and helpful assistance.
• Effectively manage customer inquiries, taking detailed messages when necessary and ensuring they reach the right team member.
• Follow up with customers to confirm appointments or provide updates, demonstrating a commitment to excellent service.
Requirements:
The ideal showroom host will be friendly, approachable, and enthusiastic, with the ability to engage customers in a personable and professional manner. They should possess excellent customer service skills, be attentive to both phone and face-to-face interactions, and strive to maintain a positive and welcoming atmosphere in the showroom.
This is an excellent opportunity for someone who enjoys working in a fast-paced environment and providing exceptional customer service. If you are a motivated and friendly individual who is looking for a new challenge, please apply for this showroom host position.
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Showroom Ambassador
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