Technical Support Engineer for IT Infrastructure
23 hours ago
The successful candidate will be responsible for delivering exceptional technical support to our clients and internal teams.
Duties include:
- Providing expert-level technical support for IT infrastructure and projects
- Deploying and managing computer hardware, operating systems, software, and applications
- Supporting server and application administration across the organization
- Executing daily, weekly, and monthly tasks as directed by the IT operations manager
- Designing and deploying PC builds according to client specifications
- Maintaining the stability and security of the desktop environment
- Coordinating the management and maintenance of AV equipment, including video conferencing and projectors
- Complying with established change control procedures and security policies
- Collaborating with colleagues to ensure seamless delivery of IT services
Estimated Salary: £50,000 per annum.
Requirements- A degree in Computer Science or relevant field, or at least 5 years of relevant experience
- Strong technical expertise in multiple areas of IT, including hardware and software
- Proven knowledge of Microsoft Windows 10/11 and Windows Server 2019/2022 administration
- Familiarity with IT security best practices, including antivirus and authentication
- Proficiency in Microsoft Exchange and email services, including spam filtering and cloud continuity
- Previous experience in 1st/2nd line support roles
- Ability to obtain SC/DV clearance
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