IT Infrastructure Support Technician
14 hours ago
We are seeking a skilled IT service delivery expert to join our team in central London, providing top-notch support for internal users and customers.
The role involves delivering day-to-day technical support for IT infrastructure and projects, with a focus on quality IT services.
Key tasks include:
- Building laptops and PCs according to specifications
- Ensuring the smooth running and patching of the desktop environment
- Managing and supporting A/V equipment, including video conferencing and projectors
Additional responsibilities include:
- Following departmental change control processes and procedures
- Working within the remit of cyber security policies
- Assisting with the administration of customer IT equipment and networks
Supporting IT infrastructure engineers is also an essential part of this role, involving hosting infrastructure, security infrastructure, telephony equipment, and remote working environments.
Mandatory qualifications and skills include:
- HND/degree or equivalent in Computer Science or related discipline, or at least 5 years applicable experience
- Broad range of technical skills in diverse IT hardware and business applications
- Sound technical knowledge of core Microsoft Windows 10/11 desktop environments
Paid £50,000 per annum.
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