Technical Support Management Expert
18 hours ago
Smart Recruit IT is an expanding technology company passionate about data and reducing carbon emissions. We are currently seeking an IT Service Desk Manager to lead our support teams and ensure exceptional service levels. This permanent position is based in Redhill, Surrey, with an estimated salary of £35,000 - £40,000 + benefits.
About the RoleAs the IT Service Desk Manager, you will be responsible for implementing service management best practices, managing stakeholder relationships, and driving continuous improvement within the support team. You will collaborate with cross-functional teams, including Infrastructure, Security, Development, and Solution Architecture, to deliver a seamless support experience.
- Design and implement effective problem management and change control processes.
- Foster strong relationships with stakeholders and users, communicating service updates, issues, and resolutions.
- Lead the support team in managing incoming requests and providing timely solutions.
We are looking for a seasoned IT professional with a background in service management, project management, and leadership. If you have a passion for delivering exceptional customer experiences and driving team success, we encourage you to apply.
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Redhill, Surrey, United Kingdom Connexa Full timeAt Connexa Technology Ltd, we are seeking a motivated and technically adept individual to join our team as a Junior Product Manager. This role is ideal for someone with a technical degree who also possesses commercial insight and a customer-oriented mindset.The successful candidate will work closely with our Technical Product Manager and Commercial Product...
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Product Support Specialist
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Technical Support Specialist
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Project Management Expert
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Technical Product Manager
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Technical Support Professional
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Technical Support Engineer
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Technical Support Specialist
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Warehouse Assistant
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High-Value Loss Expert
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Infrastructure Support Specialist
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