Front Office Team Member

1 week ago


Edinburgh, Edinburgh, United Kingdom AccorHotel Full time

As a Front Office Team Member at Novotel Edinburgh Centre, you will be the face of our hotel, extending a warm welcome to our guests and putting their wellbeing at the heart of everything you do.

Key Responsibilities:

  • Provide quality service to our guests by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay.
  • Ensure a wonderful guest experience by attending to their needs and resolving any issues that may arise.
  • Use every opportunity to promote hotel facilities and maximise sales through sound product knowledge and selling skills.
  • Document accurately all internal and guest messages.
  • Attend to other duties as requested by Management and Supervisors.

Requirements:

  • Prior experience working with Opera Cloud.
  • Fluency in English.
  • Customer Service skills.

To help you navigate your role and support your success, you will be trained in all front of house related functions and the safety of the property and people.

Our mission at Novotel Edinburgh Centre is to create memorable moments for our guests by connecting hearts from arrival to farewell.

A job, a career or a calling, whatever brings you here, we have something for you.

At Novotel Edinburgh Centre, we are committed to providing exceptional service to our guests and we are looking for a Front Office Team Member to join our team.



  • Edinburgh, Edinburgh, United Kingdom AccorHotel Full time

    Job Title: Front Office Team MemberJob Summary:We are seeking a skilled and friendly Front Office Team Member to join our team at Novotel Edinburgh Centre. As a Front Office Team Member, you will be the first point of contact for our guests, providing a warm welcome and ensuring their stay is memorable.Key Responsibilities:Provide exceptional customer...


  • Edinburgh, Edinburgh, United Kingdom NOVOTEL Full time

    Job Title: Front Office Team MemberJob Summary:We are seeking a highly motivated and customer-focused Front Office Team Member to join our team at Novotel Edinburgh Centre. As a Front Office Team Member, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a warm and welcoming...


  • Edinburgh, Edinburgh, United Kingdom NOVOTEL Full time

    Job Title: Front Office Team MemberJob Summary:We are seeking a Front Office Team Member to join our team at Novotel Edinburgh Centre. As a Front Office Team Member, you will be the first point of contact for our guests and will be responsible for ensuring that they have a wonderful experience during their stay.Key Responsibilities:Extend a warm welcome to...


  • Edinburgh, Edinburgh, United Kingdom AccorHotel Full time

    Job Title: Front Office Night Team MemberJob Summary:We are seeking a highly motivated and customer-focused Front Office Night Team Member to join our team at AccorHotel. As a Night Receptionist, you will be the first point of contact for our guests, providing a warm and welcoming experience during their stay.Key Responsibilities:Extend a warm welcome to our...


  • Edinburgh, Edinburgh, United Kingdom Accor Full time

    Job Title: Front Office Team MemberWe are seeking a highly motivated and customer-focused Front Office Team Member to join our team at Novotel Edinburgh Centre.About the Role:As a Front Office Team Member, you will be the face of our hotel, extending a warm welcome to our guests and ensuring their stay is memorable. Your primary responsibility will be to...


  • Edinburgh, Edinburgh, United Kingdom Accor Full time

    Job Title: Front Office Team MemberWe are seeking a highly motivated and customer-focused Front Office Team Member to join our team at Novotel Edinburgh Centre.About the Role:As a Front Office Team Member, you will be the face of our hotel, extending a warm welcome to our guests and ensuring their stay is memorable. Your primary responsibility will be to...


  • Edinburgh, Edinburgh, United Kingdom NOVOTEL Full time

    Job SummaryWe are seeking a skilled and friendly Front Office Team Member to join our team at Novotel Edinburgh Centre. As a Night Receptionist, you will be the first point of contact for our guests, providing a warm welcome and ensuring their stay is memorable.Key ResponsibilitiesProvide exceptional customer service to our guests, responding to their needs...


  • Edinburgh, Edinburgh, United Kingdom AccorHotel Full time

    As a Front Office Team Member at Novotel Edinburgh Centre, you will be the face of our hotel, extending a warm welcome to our guests and putting their wellbeing at the heart of everything you do.Key responsibilities include:Providing quality service to customers by responding to their requests promptly and efficiently during check-in, check-out, and...


  • Edinburgh, Edinburgh, United Kingdom AccorHotel Full time

    As a Front Office Team Member at Novotel Edinburgh Centre, you will be the face of our hotel, extending a warm welcome to our guests during the night and putting their wellbeing at the heart of everything you do.Main Responsibilities:Assist in the general running of the hotel at night and support other departments to set up for the next day.Undertake night...


  • Edinburgh, Edinburgh, United Kingdom AccorHotel Full time

    As a Front Office Team Member at Novotel Edinburgh Centre, you will be the face of our hotel, extending a warm welcome to our guests and putting their wellbeing at the heart of everything you do.Key Responsibilities:Ensure a wonderful guest experience by providing quality service and responding to their requests promptly and efficiently.Handle all calls and...


  • Edinburgh, Edinburgh, United Kingdom NOVOTEL Full time

    Job Title: Front Office Team Member - Guest Experience ExpertJob Summary: We are seeking a highly skilled and enthusiastic Front Office Team Member to join our team at Novotel Edinburgh Centre. As a Front Office Team Member, you will be the face of our hotel, extending a warm welcome to our guests and ensuring their stay is nothing short of exceptional.Key...


  • Edinburgh, Edinburgh, United Kingdom Novotel Edinburgh Centre Full time

    At Novotel Edinburgh Centre, we are seeking a skilled Front Office Team Member to join our team. As the face of our hotel, you will be responsible for extending a warm welcome to our guests, putting their well-being at the heart of everything you do, while adding your personal touch to their stay.Key Responsibilities:Ensure a wonderful guest experience by...


  • Edinburgh, Edinburgh, United Kingdom AccorHotel Full time

    Job Title: Front Office Team MemberJob Summary:We are seeking a skilled and enthusiastic Front Office Team Member to join our team at Novotel Edinburgh Centre. As a Front Office Team Member, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.Key Responsibilities:Provide...


  • Edinburgh, Edinburgh, United Kingdom Nuffield Health Full time

    Job Summary:We are seeking a highly skilled and motivated Front of House Team Member to join our team at Nuffield Health. As a key member of our Front of House team, you will be responsible for providing exceptional customer service to our members and visitors.Key Responsibilities:Support the smooth operation of our reception and café areasHelp create a...


  • Edinburgh, Edinburgh, United Kingdom Nuffield Health Full time

    Job Summary:We are seeking a highly skilled and motivated Front of House Team Member to join our team at Nuffield Health. As a key member of our Front of House team, you will be responsible for providing exceptional customer service to our members and visitors.Key Responsibilities:Support the smooth operation of our reception and café areasHelp create a...


  • Edinburgh, Edinburgh, United Kingdom Nando's Full time

    Front of House Team MemberWe're looking for a Front of House Team Member to join our team at Nando's. As a Front of House Team Member, you'll be responsible for providing excellent customer service and ensuring that our customers have a great experience in our restaurant.Key Responsibilities:Provide exceptional customer service to our customersManage the...


  • Edinburgh, Edinburgh, United Kingdom Nando's Full time

    Front of House Team MemberWe're looking for a Front of House Team Member to join our team at Nando's. As a Front of House Team Member, you'll be responsible for providing excellent customer service and ensuring that our customers have a great experience in our restaurant.Key Responsibilities:Provide exceptional customer service to our customersManage the...


  • Edinburgh, Edinburgh, United Kingdom Accor Full time

    Job Summary:We are seeking a highly skilled and customer-focused Front Office Team Member to join our team at Novotel Edinburgh Centre. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a warm and welcoming experience from arrival to departure.Key Responsibilities:Provide quality service...


  • Edinburgh, Edinburgh, United Kingdom The Caledonian Edinburgh Full time

    Front Office Supervisor OpportunityWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at The Caledonian Edinburgh. As a Front Office Supervisor, you will play a key role in ensuring that our guests receive exceptional service and have a memorable stay with us.Key Responsibilities:Supervise the front office activities and...


  • Edinburgh, Edinburgh, United Kingdom The Caledonian Edinburgh Full time

    Front Office Supervisor OpportunityWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at The Caledonian Edinburgh. As a Front Office Supervisor, you will play a key role in ensuring that our guests receive exceptional service and have a memorable stay with us.Key Responsibilities:Supervise the front office activities and...