Hotel Front Office Team Lead Position in London
3 weeks ago
Unlock Your Potential as a Front Office Lead
Meliá Hotels International is a renowned hospitality brand with a global presence. Our ME London Hotel is a prime example of the ME by Meliá experience, blending culture, lifestyle, and community to create a unique personality.
As a Front Office Team Lead at ME London Hotel, you will play a pivotal role in ensuring the smooth operation of our reception department. Your primary responsibility will be to support the Front of House Manager in supervising and coordinating all activities to deliver an exceptional experience for our guests.
The Role:
• Assist in supervising and managing the reception team, including hiring, training, and evaluating staff.
• Ensure that all check-in and check-out procedures are carried out efficiently and professionally.
• Resolve any guest issues or complaints quickly and effectively.
• Collaborate with other departments to ensure a seamless and satisfactory experience for guests.
• Maintain accurate and up-to-date records of hotel reservations and occupancy.
• Implement and oversee policies and procedures to improve operational efficiency.
Salary:
Up to £36,690 plus service charge, offering a competitive compensation package.
Benefits:
• Contributory pension scheme.
• Holidays: 29 days' holiday including 8 public holidays.
• Refer a friend bonus: £500 (subject to successfully completed 6 months' probation).
• Discounted dental and health cover with HSF.
• Great discounts with Melia Hotels Worldwide (friends and family discounts).
• Personal Development: programs designed to support your career right from the start, with unlimited access to online learning platform.
• Awards and Recognition Programs: Join a culture of recognition and reward, with loyalty bonuses and referral incentives.
• Career growth: fantastic opportunity to progress and access to a network of over 350 hotels across the world (subject to local right to work rules).
Requirements:
• 1 year's previous experience in a similar position in the hotel industry.
• Ability to lead and inspire a team, aligned with excellent communication skills.
• Ability to work under pressure and solve problems effectively.
• Fluency in English.
Join Our Team:
At ME London Hotel, we are committed to equal opportunities between women and men in the workplace. We prioritize disseminating a corporate culture committed to effective equality and raising awareness about the need to act jointly and globally.
-
Hotel Front Office Supervisor
3 weeks ago
London, Greater London, United Kingdom Threadneedles Hotel Full timeHotel Front Office SupervisorThis is a fantastic opportunity to join one of City of London's finest boutique properties. The unique 74-bedroom five-star hotel is part of The Autograph Collection from Marriott. Perfectly situated in Central London, we're just moments from Bank Tube Station.The Role of a Front Office SupervisorLeading our front office team,...
-
Hotel Front Office Supervisor
2 weeks ago
London, Greater London, United Kingdom Threadneedles Hotel Full timeThis is a fantastic opportunity to be part of a unique boutique hotel in the City of London.The hotel, part of The Autograph Collection from Marriott, is a 74-bedroom five-star property that offers a luxurious experience to its guests.The role of a Front Office Supervisor is to lead the front office team, ensuring that the receptionists are attentive,...
-
Hotel Front Office Manager
4 weeks ago
London, Greater London, United Kingdom The Landmark London Hotel Full timeReception Manager Role at The Landmark London HotelWe are seeking a highly skilled and experienced Reception Manager to join our Front Office team at The Landmark London Hotel. As a key member of our team, you will be responsible for ensuring the smooth operation of the reception area, providing exceptional customer service, and maintaining high standards of...
-
Front Office Manager
3 weeks ago
London, Greater London, United Kingdom Novotel London Greenwich Full timeAt Novotel London Greenwich, we're seeking a skilled Front Office Manager to lead our hotel operations team. As a key member of our team, you'll be responsible for ensuring seamless guest experiences, managing front desk operations, and driving customer satisfaction.Key Responsibilities:Lead and motivate the front office team to deliver exceptional guest...
-
Front Office Team Lead
4 weeks ago
London, Greater London, United Kingdom Park Plaza London Waterloo Full timeFront Office Supervisor OpportunityAt Park Plaza London Waterloo, we're seeking a skilled Front Office Supervisor to join our team. As a key member of our front office team, you'll be responsible for ensuring exceptional guest experiences and providing top-notch service.Key Responsibilities:Lead by example and motivate the front office team to deliver...
-
Front Office Team Lead
4 weeks ago
London, Greater London, United Kingdom Park Plaza London Waterloo Full timeFront Office Supervisor OpportunityAt Park Plaza London Waterloo, we're seeking a skilled Front Office Supervisor to join our team. As a key member of our front office team, you'll be responsible for ensuring exceptional guest experiences and providing top-notch service.Key Responsibilities:Lead by example and motivate the front office team to deliver...
-
Front Office Graduate
3 weeks ago
London, Greater London, United Kingdom The Landmark London Hotel Full timeFront Office Graduate Role OverviewThe Landmark London is seeking a motivated and enthusiastic Front Office Graduate to join our team. As a Front Office Graduate, you will be responsible for delivering exceptional customer service and ensuring a seamless guest experience.Key Responsibilities:Maintain and adhere to The Landmark London Standard Operating...
-
Front Office Team Lead
3 weeks ago
London, Greater London, United Kingdom The Royal Horseguards Hotel Full timeThe Royal Horseguards Hotel is a 5-star hotel located in a prime area of London, offering an exceptional guest experience. We are seeking a skilled Front Office Manager to lead our team and ensure every guest has a seamless stay.The Role:As Front Office Manager, you will be responsible for the overall performance of the Front Office team, including...
-
Front Office Graduate
3 weeks ago
London, Greater London, United Kingdom The Landmark London Hotel Full timeFront Office Graduate Role OverviewAt The Landmark London, we are seeking a talented and motivated individual to join our Front Office team as a Front Office Graduate.As a Front Office Graduate, you will be responsible for delivering exceptional customer service and ensuring that every guest has a memorable experience.Key Responsibilities:* Maintain and...
-
Front Office Team Lead
6 days ago
London, Greater London, United Kingdom Clermont Hotel Group Full timeSeeking a skilled and experienced Front Office Manager to lead our team at the Clermont Charing Cross hotel in London. As a key member of our management team, you will be responsible for ensuring exceptional guest experiences and delivering world-class service. If you have a passion for leadership, excellent communication skills, and experience in a similar...
-
Hotel Front Office Manager
4 weeks ago
London, Greater London, United Kingdom Imperial London Hotels Full time{"title": "Reception Manager", "description": "Job SummaryWe are seeking a highly skilled and experienced Reception Manager to join our team at the Royal National Hotel. As a key member of our Front Office team, you will be responsible for delivering exceptional guest experiences and ensuring the smooth operation of our reception services.Key...
-
Hotel Front Office Manager
4 weeks ago
London, Greater London, United Kingdom Imperial London Hotels Full time{"title": "Reception Manager", "description": "Job SummaryWe are seeking a highly skilled and experienced Reception Manager to join our team at the Royal National Hotel. As a key member of our Front Office team, you will be responsible for delivering exceptional guest experiences and ensuring the smooth operation of our reception services.Key...
-
Front Office Team Lead
3 weeks ago
London, Greater London, United Kingdom Clermont Hotel Group Full timeThe Clermont Hotel Group is seeking a seasoned professional to lead our Front Office team as a Front Office Team Lead. This role is ideal for a manager who prioritizes guest satisfaction and team development.About the RoleAs Front Office Team Lead, you will be responsible for overseeing the Front Office team, ensuring seamless guest experiences, and driving...
-
Front Office Team Member
3 weeks ago
London, Greater London, United Kingdom The Landmark London Hotel Full timeWe are seeking a talented Front Office Graduate to join our team at The Landmark London Hotel. As a key member of our Front Office team, you will be responsible for delivering exceptional service to our guests and ensuring a seamless experience from check-in to check-out.Key responsibilities will include:Maintaining and adhering to The Landmark London...
-
Front Office Shift Leader
3 weeks ago
London, Greater London, United Kingdom Royal Lancaster London Hotel Full timeFront Office Shift LeaderWe are seeking a passionate and dedicated Front Office Shift Leader to join our Front Office team at the Royal Lancaster London Hotel. As a Front Office Shift Leader, you will be responsible for supporting and coordinating the Guest Service Agents during busy periods, up-selling room types, and training and reviewing the Guest...
-
Hotel Front Office Manager
3 weeks ago
London, Greater London, United Kingdom Imperial London Hotels Full timeJob Title: Hotel Front Office ManagerJob Summary:We are seeking a highly skilled and experienced Hotel Front Office Manager to join our team at Imperial London Hotels. As a key member of our Front Office team, you will be responsible for delivering exceptional guest experiences and ensuring the smooth operation of our front desk.Key Responsibilities:Support...
-
Hotel Front Office Manager
4 weeks ago
London, Greater London, United Kingdom Imperial London Hotels Full timeReception Manager Job DescriptionWe are seeking a highly skilled and experienced Reception Manager to join our team at the Royal National Hotel, part of Imperial London Hotels. As a key member of our Front Office team, you will be responsible for delivering exceptional guest experiences and ensuring the smooth operation of our reception services.Key...
-
Hotel Front Office Manager
4 weeks ago
London, Greater London, United Kingdom Imperial London Hotels Full timeReception Manager Job DescriptionWe are seeking a highly skilled and experienced Reception Manager to join our team at the Royal National Hotel, part of Imperial London Hotels. As a key member of our Front Office team, you will be responsible for delivering exceptional guest experiences and ensuring the smooth operation of our reception services.Key...
-
Hotel Front Office Manager
3 weeks ago
London, Greater London, United Kingdom Imperial London Hotels Full timeJob Title: Hotel Front Office ManagerJob Summary:We are seeking a highly skilled Hotel Front Office Manager to join our team at Imperial London Hotels. As a key member of our Front Office Management team, you will be responsible for delivering exceptional guest experiences and ensuring the smooth operation of our front desk.Key Responsibilities:Support the...
-
Hotel Front Office Manager
4 weeks ago
London, Greater London, United Kingdom Imperial London Hotels Full timeJob Title: Hotel Front Office ManagerJob Summary:We are seeking a highly skilled Hotel Front Office Manager to join our team at Imperial London Hotels. As a key member of our Front Office Management team, you will be responsible for delivering exceptional guest experiences and ensuring the highest standards of service quality.Key Responsibilities:Support the...
