Front Office Team Lead

4 weeks ago


London, Greater London, United Kingdom Clermont Hotel Group Full time

The Clermont Hotel Group is seeking a seasoned professional to lead our Front Office team as a Front Office Team Lead. This role is ideal for a manager who prioritizes guest satisfaction and team development.

About the Role

As Front Office Team Lead, you will be responsible for overseeing the Front Office team, ensuring seamless guest experiences, and driving sales. You will work closely with other departments to deliver exceptional results and take the lead in training and developing your team.

Key Responsibilities
  • Lead the Front Office team to deliver exceptional guest experiences
  • Drive sales and revenue growth through effective sales strategies
  • Collaborate with other departments to ensure seamless guest experiences
  • Develop and implement training programs for the Front Office team
What We Offer
  • Discounted rates on hotel rooms, food, and drink across the Clermont Hotel Group
  • Interest-free season ticket loans (conditions apply)
  • Access to a 24/7 Employee Assistance Program
  • Pension and Healthcare Schemes
  • Wagestream - get access to earned salary before payday
  • Generous recommend a friend scheme
  • Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent)
  • Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal

We are looking for a motivated and experienced professional who can lead our Front Office team to deliver exceptional results. If you have a passion for guest service and a track record of delivering results through your people, we want to hear from you.


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