Service Delivery Manager
13 hours ago
Job Summary:
We are seeking an experienced Service Delivery Manager to lead our South East Mental Health and Substance Misuse Team. The successful candidate will be responsible for managing a vital service dedicated to providing quality support to adults in the community.
About the Role:
This is a challenging yet rewarding opportunity to make a real difference in people's lives. As the Service Delivery Manager, you will be responsible for leading a team of professionals who provide person-centred, strengths-based social care support to empower individuals to maximise their independence and quality of life.
Main Responsibilities:
- Providing line management support to the team, with a focus on wellbeing, quality of work, and performance management.
- Taking responsibility for key decision-making, including agreeing outcomes for escalations and complaints.
- Undertaking strategic planning to ensure we continue to deliver an effective service, whilst continuously improving in response to the changing environment.
- Managing complex multi-agency work, including negotiation with partner agencies based on robust knowledge and application of legal frameworks.
- Overseeing safeguarding enquiries that involve the highest level of risk.
Requirements:
- Social Work qualification and registered with Social Work England (SWE).
- Extensive experience managing complex cases, supervising others, and acting as a senior decision maker.
- Excellent problem-solving and risk assessment skills.
- Strong communication and relationship management skills.
- Commitment to demonstrating our values and behaviours, showing compassion, empathy, and respect.
- Previous experience of working in a management position or in a mental health setting would be a plus.
What We Offer:
- A competitive salary of approximately £56,900 per annum, depending on experience.
- The opportunity to complete your AMHP training and gain experience in AMHP work alongside your managerial duties.
- Ongoing professional development and continuous learning opportunities.
- A fulfilling career with a good balance between work and home life.
- A comprehensive benefits package, including a market supplement of up to £2,500 per annum upon completion of your AMHP training.
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