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Process Improvement Manager
1 month ago
Aveva is a global leader in industrial software, with a strong presence in the market. We are seeking a highly skilled Process Improvement Manager to join our team in Business Operations. The successful candidate will be responsible for designing and implementing standardised business processes, policies, and procedures.
About the Role:The Process Improvement Manager will provide input into Business and Transformation programs to drive consistency in future processes. They will work closely with cross-functional teams to document and establish business processes that support business outcomes.
Key Performance Indicators:- Ensure all business processes have documented Objectives, Service Level Agreements (SLAs) and Performance Indicators (PIs).
- Seek sign-off on design decisions, including localisations, process maps, standard operating procedures (SOPs), policies, and control documentation.
- Experience in E2E process management and how the processes improve the customer experience through the development of future-oriented process and workflow tools.
- Design, develop and implement standardised business processes, policies, procedures, and associated control documentation.
$80,000 - $105,000 per year
