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Lead D&T Technician

2 months ago

Swansea, City and County of Swansea, United Kingdom CPS Group (UK) Limited Full time

Job Summary:

CPS Group (UK) Limited is seeking a highly skilled and experienced Lead D&T Technician to join our team. As a key member of our operations team, you will be responsible for overseeing the planning and support of live and virtual events, including network systems management and technical equipment setup.

Key Responsibilities:

  • Conduct remote and on-site assessments of venue networks and internet infrastructure to ensure seamless event delivery.
  • Troubleshoot any network or internet issues that may arise during live events, ensuring minimal disruption to our clients.
  • Collaborate with our Service Desk, Labs, Cyber Ranges, and Security teams to support IT requirements for participants, ensuring a high level of customer satisfaction.

Requirements:

  • Hands-on experience with installing and configuring computer networking equipment, including routers, switches, and firewalls.
  • Previous experience in line management, with a proven track record of leading high-performing teams.
  • Strong troubleshooting skills for hardware and network issues, with the ability to resolve complex problems quickly and efficiently.
  • Experience with setting up and monitoring VLANs, Wi-Fi, and CISCO routers, as well as solid understanding of wired/wireless network concepts, hardware, and best practices.
  • Experience with network monitoring and traffic-shaping solutions, with the ability to analyze and interpret network data.

What We Offer:

  • Opportunity to travel across the UK and Europe, with all expenses paid and a daily allowance.
  • Days back in lieu for work-related travel.
  • BUPA cover for employees and their families.
  • 33 days annual leave, plus bank holidays.