Technical IT Support Specialist
4 hours ago
We are seeking an enthusiastic and driven Technical IT Support Specialist to join our team at Interface Recruitment UK in Leeds.
About the Role- This is a full-time position that involves providing national 1st line IT support, IT documentation, and IT purchasing/contract management.
The successful candidate will be responsible for:
- Providing excellent customer service and escalating issues when necessary
- Logging and resolving IT support tickets where possible
- Procuring hardware, software, and IT consumables
- Managing and documenting system users, user access changes, and system leavers
- Creating new documentation for procedures
- Monitoring backup logs and changing backup tapes
- Assisting with setting up new machines for new starters
To be considered for this role, you must have:
- A level or equivalent qualification in IT systems
- At least 1 year of experience working in an IT team
- Demonstrable knowledge of Active Directory, Microsoft operating systems, and Microsoft Office systems
This role offers a competitive salary range of £28,000 - £32,000 per annum, depending on experience, and a positive working environment. The ideal candidate will be committed to meeting tight deadlines, have a positive attitude, and be willing to help others.
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