Technical IT Support Specialist

4 hours ago


Leeds, Leeds, United Kingdom Interface Recruitment UK Full time
Job Summary

We are seeking an enthusiastic and driven Technical IT Support Specialist to join our team at Interface Recruitment UK in Leeds.

About the Role
  • This is a full-time position that involves providing national 1st line IT support, IT documentation, and IT purchasing/contract management.
Main Responsibilities

The successful candidate will be responsible for:

  • Providing excellent customer service and escalating issues when necessary
  • Logging and resolving IT support tickets where possible
  • Procuring hardware, software, and IT consumables
  • Managing and documenting system users, user access changes, and system leavers
  • Creating new documentation for procedures
  • Monitoring backup logs and changing backup tapes
  • Assisting with setting up new machines for new starters
Requirements

To be considered for this role, you must have:

  • A level or equivalent qualification in IT systems
  • At least 1 year of experience working in an IT team
  • Demonstrable knowledge of Active Directory, Microsoft operating systems, and Microsoft Office systems
What We Offer

This role offers a competitive salary range of £28,000 - £32,000 per annum, depending on experience, and a positive working environment. The ideal candidate will be committed to meeting tight deadlines, have a positive attitude, and be willing to help others.



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