Direct Payment Officer

1 day ago


Keynsham, Bath and North East Somerset, United Kingdom Bath and North East Somerset Council Full time

About the Role

The Direct Payment Officer for Children's Services is a key position within the Social Care Payments Team at Bath and North East Somerset Council. This role involves reviewing and authorizing children's direct payments in accordance with the Council's payment schedule.

Key Responsibilities

  • Review and authorize direct payments for children in line with the Council's payment schedule
  • Work closely with the Children's Social Care Teams to resolve issues and ensure timely and accurate payment processing
  • Audit direct payment bank accounts and investigate any discrepancies or issues
  • Update records on the Social Care Finance system

Requirements

  • Strong analytical and problem-solving skills
  • Ability to work accurately and efficiently in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Ability to maintain confidentiality and handle sensitive information
  • Strong degree of empathy and ability to deal with distressing situations

Working Arrangements

This is a part-time (18.5 hours) permanent role that involves a mix of working from home and the Civic Centre in Keynsham.

About Bath and North East Somerset Council

Bath and North East Somerset Council is committed to improving the lives of its residents. As a member of our team, you will have the opportunity to contribute to this mission and make a positive impact on the community.

Our Values

We value diversity and inclusion in the workplace and strive to create a welcoming and inclusive environment for all employees. We are committed to equality, diversity, and inclusion and welcome applications from a wide range of backgrounds.

Benefits

We offer a range of benefits to support our employees' well-being and work-life balance, including flexible working arrangements and opportunities for professional development.



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