Customer Relationship Team Management Leader

4 weeks ago


Milton Keynes, Milton Keynes, United Kingdom Adam Equipment Co Ltd Full time
Job Description

Job Title: Customer Relationship Team Management Leader

Company: Adam Equipment Co Ltd

Job Type: Full-time

Location: Milton Keynes, UK

About Us: Adam Equipment Co Ltd is a leading manufacturer of weighing scales with over 52 years of experience. We provide high-quality weighing equipment and services to various markets, including industrial, laboratory, education, medical, veterinary, botanicals, and retail.

Job Summary

We are seeking a highly skilled Customer Relationship Team Management Leader to join our team. The successful candidate will be responsible for building strong relationships with customers, increasing customer satisfaction and retention rates, and driving sales growth. The ideal candidate will have excellent communication and analytical skills, with the ability to work in a fast-paced environment.

Key Responsibilities
  • Customer Relationship Management: Develop and implement effective customer relationship management strategies to increase customer satisfaction and retention rates.
  • Sales Growth: Drive sales growth by identifying new business opportunities and developing strategies to capture them.
  • Customer Service: Provide exceptional customer service by responding to customer inquiries, resolving issues, and providing solutions.
  • Team Leadership: Lead and manage a team of customer service representatives to ensure excellent customer service and sales growth.
  • Communication: Develop and maintain strong relationships with customers, internal stakeholders, and external partners.
  • Analysis: Analyze customer data to identify trends, opportunities, and challenges, and develop strategies to address them.
  • Reporting: Provide regular reports to management on customer satisfaction, sales growth, and team performance.
Requirements
  • Qualifications: Bachelor's degree or equivalent work experience.
  • Experience: 3+ years of experience in customer relationship management, sales, or a related field.
  • Skills: Excellent communication, analytical, and leadership skills. Proficient in Microsoft Office, CRM software, and other relevant tools.
  • Personal Qualities: Strong customer service skills, ability to work in a fast-paced environment, and a hunter mentality.
Benefits

We offer a competitive salary, performance-related bonus, pension after 3 months, EAP, Medicash Policy, Life Cover, and free parking at our head office.

How to Apply: If you are a motivated and results-driven individual with a passion for customer relationship management and sales growth, please submit your application, including your resume and cover letter, to [insert contact information].



  • Milton Keynes, Milton Keynes, United Kingdom Adam Equipment Co Ltd Full time

    Job Title: Customer Relationship Team Management LeaderCompany Overview: Adam Equipment Co Ltd is a leading weighing scale manufacturer with headquarters based in the UK. The UK office in Milton Keynes supports the sales and service needs for the European market.Adam Equipment provides professional weighing equipment throughout the world for a wide range of...


  • Milton Keynes, Milton Keynes, United Kingdom Adam Equipment Co Ltd Full time

    About This RoleThis is an exciting opportunity to join the Adam Equipment Co Ltd team as a Customer Relationship Team Management Leader. In this role, you will be responsible for developing and maintaining strong relationships with customers, driving sales growth, and leading a team to achieve customer retention and growth goals.Responsibilities:Customer...


  • Milton Keynes, Milton Keynes, United Kingdom Adam Equipment Co Ltd Full time

    Job DescriptionAbout the Role:We are seeking a highly skilled and experienced Customer Relationship Team Leader to join our team at Adam Equipment Co Ltd. As a key member of our sales and customer service team, you will be responsible for driving sales growth, lead generation, and customer retention.Key Responsibilities:Building and maintaining strong...


  • Milton Keynes, Milton Keynes, United Kingdom Adam Equipment Co Ltd Full time

    Job DescriptionAbout the Role:We are seeking a highly skilled Customer Relationship Team Management Leader to join our team at Adam Equipment Co Ltd. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our customers, driving sales growth, and ensuring customer satisfaction.Key...


  • Milton Keynes, Milton Keynes, United Kingdom Adam Equipment Co Ltd Full time

    Job DescriptionAbout the Role:We are seeking a highly skilled and experienced Customer Relationship Team Management Leader to join our team at Adam Equipment Co Ltd. As a key member of our sales and customer service team, you will be responsible for building and maintaining strong relationships with our customers, driving sales growth, and ensuring customer...


  • Milton Keynes, Milton Keynes, United Kingdom Adam Equipment Co Ltd Full time

    Job DescriptionAbout the Role:We are seeking a highly skilled Customer Relationship Team Management Leader to join our team at Adam Equipment Co Ltd. As a key member of our sales team, you will be responsible for driving sales growth, lead generation, and customer retention.Key Responsibilities:Develop and implement effective customer relationship management...


  • Milton Keynes, Milton Keynes, United Kingdom Adam Equipment Co Ltd Full time

    About the RoleJob Summary: We are seeking a highly skilled and experienced Customer Relationship Team Leader to join our team at Adam Equipment Co Ltd. The successful candidate will be responsible for building and maintaining strong relationships with customers, driving sales growth, and increasing customer retention.Key Responsibilities:Customer Centric...


  • Milton Keynes, Milton Keynes, United Kingdom tesa SE Full time

    Customer Support Leadership Opportunitytesa SE is seeking a seasoned Customer Support Manager to lead a cross-border B2B team in the Nordics and UK. As a key member of our organization, you will be responsible for ensuring the team meets their KPIs for the order to fulfillment cycle, troubleshooting, and after-sales support.Key Responsibilities:Maintain...

  • Customer Team Leader

    4 weeks ago


    Milton Keynes, Milton Keynes, United Kingdom Co-op Digital Full time

    Customer Team LeaderWe're looking for a Customer Team Leader to join our team at Co-op Digital. As a Customer Team Leader, you'll be responsible for leading the store team, coaching and supervising our Customer Team Members, and delivering great customer service.Key Responsibilities:Friendly and thoughtful service – you'll give friendly, welcoming, easy,...


  • Milton Keynes, Milton Keynes, United Kingdom Deloitte LLP Full time

    Role Overview Deloitte LLP is seeking an experienced Customer Service and Relationship Manager to join our Global Finance Services team. The ideal candidate will have a proven track record of maintaining strong relationships with key stakeholders and providing excellent service to clients. Key Responsibilities As a Customer Service and Relationship Manager,...


  • Milton Keynes, Milton Keynes, United Kingdom Rightmove Full time

    Customer Experience Team LeaderAt Rightmove, we're looking for a Customer Experience Team Leader to help us deliver exceptional customer service and drive business growth.The ideal candidate will have strong leadership skills, excellent communication abilities, and a passion for customer experience.Key responsibilities include:Leading a team of customer...


  • Milton Keynes, Milton Keynes, United Kingdom Rightmove Full time

    Role OverviewRightmove is seeking a skilled Customer Relationship Manager to join our Commercial business unit. As a key member of our Account Management team, you will be responsible for building and maintaining relationships with our customers, providing guidance and support to ensure their success.Key ResponsibilitiesProactively contact existing customers...


  • Milton Keynes, Milton Keynes, United Kingdom Glen Callum Associates Ltd Full time

    Job Title: Area Sales ManagerAbout the Role:We are seeking an experienced Area Sales Manager to join our team at Glen Callum Associates Ltd. As a key member of our sales team, you will be responsible for expanding our customer base, managing key growth accounts, and ensuring customer satisfaction.Key Responsibilities:Manage and run your own diary to...


  • Milton Keynes, Milton Keynes, United Kingdom Adam Equipment Co Ltd Full time

    Job SummaryWe are seeking a skilled Customer Relationship Team Lead to join our team at Adam Equipment Co Ltd. The ideal candidate will have a strong background in customer acquisition and retention strategies, with excellent verbal and written communication skills.


  • Milton Keynes, Milton Keynes, United Kingdom Rightmove Full time

    About the RoleWe are seeking a highly skilled Customer Experience Team Leader to join our team at Rightmove. As a key member of our operations team, you will be responsible for leading a team of customer service professionals to deliver exceptional experiences for our customers.Key ResponsibilitiesLead and manage a team of customer service representatives to...

  • Team Leader

    4 weeks ago


    Milton Keynes, Milton Keynes, United Kingdom Hollywood Bowl Group Full time

    About the RoleWe are seeking a highly motivated and experienced Team Leader to join our team at Hollywood Bowl Group. As a Team Leader, you will be responsible for leading and inspiring our team on shift, ensuring that our customers have an unforgettable time in our centres.The WhyAs a Team Leader, you will be rewarded with:A competitive hourly rate, with...


  • Milton Keynes, Milton Keynes, United Kingdom Rightmove Full time

    Job Title: Customer Experience Team LeaderAbout the Role:We are seeking a highly motivated and experienced Customer Experience Team Leader to join our team at Rightmove. As a key member of our customer service operations, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional...


  • Milton Keynes, Milton Keynes, United Kingdom Stride Resource Management Ltd Full time

    We are seeking a seasoned Claims Team Leader to join our team at Stride Resource Management Ltd. In this pivotal role, you will be responsible for overseeing and guiding a team of skilled Claims Professionals, ensuring seamless operations and fostering a collaborative and motivated work environment.Your exceptional ability to manage client expectations will...


  • Milton Keynes, Milton Keynes, United Kingdom Rightmove Full time

    Job Title: Customer Experience Team LeaderAbout the Role:We are seeking a Customer Experience Team Leader to join our team at Rightmove. As the UK's favourite property platform, we aim to give everyone the belief that they can make their move. This role is responsible for leading and inspiring a team to deliver exceptional customer experiences, ensuring high...


  • Milton Keynes, Milton Keynes, United Kingdom CV-Library Full time

    Customer Team Leader RoleWe're seeking a Customer Team Leader to join our team at Co-op. As a Customer Team Leader, you'll be responsible for leading the store team, coaching and supervising our Customer Team Members, and delivering great customer service.Key Responsibilities:Provide friendly and welcoming service to customers, taking ownership of managing...