Product Support Specialist

3 weeks ago


Tewkesbury, United Kingdom Redline Group Ltd Full time

We are seeking a highly skilled Product Support Specialist - Automation Expert to join our team at Redline Group Ltd. As a key member of our support team, you will provide technical assistance to our customers and facilitate communication between customers and our R&D team.

Key responsibilities include:

  • Providing technical support to customers via various media channels
  • Collaborating with the R&D team to align customer needs and provide solutions
  • Working closely with customers to understand their requirements and provide effective support

Requirements for this role include:

  • Degree or equivalent qualification in Mechanical, Mechatronic, or Electronic Engineering
  • Experience within the Automation, Process Control, or related industry
  • Experience of automation systems, such as PLC, SCADA, and Motion Controller
  • Excellent verbal and written communication skills

This is an on-site position with the opportunity for hybrid working. We offer a fantastic chance to join a growing company that can provide career progression and personal development opportunities, working on the latest technology.



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