Entry-Level Help Desk Technician
4 days ago
As a Junior IT Service Desk Professional at Head Resourcing, you will play a vital role in ensuring the smooth operation of our IT systems. Your primary responsibility will be to provide first-line support to our end-users, addressing their IT-related queries in a prompt and effective manner.
To succeed in this role, you will need to have strong analytical and problem-solving skills, as well as the ability to communicate complex technical information to non-technical stakeholders. A strong understanding of IT concepts, including hardware, software, and network infrastructure, is also essential.
Key Responsibilities:
- Respond to and resolve 1st-level IT support requests (hardware, software, network).
- Deploy and maintain IT equipment, including laptops, mobile devices, and printers.
- Administer Active Directory, Azure AD, Office 365, and unified communications systems.
- Perform routine IT tasks such as system backups, security checks, and inventory management.
- Maintain accurate IT documentation and contribute to process improvements.
- Prioritize support for senior-level staff when necessary and escalate issues appropriately.
Salary: Up to £25,000 per annum.
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Help Desk Technician
1 week ago
London, Greater London, United Kingdom Premier Group Recruitment Full time £28,000 - £30,000Premier Group Recruitment is seeking an experienced Help Desk Technician to join their team. The successful candidate will have a background in supporting multiple clients in a B2B environment and hold relevant Microsoft certifications.About the Company:We are a leading Managed Service Provider located in London with 30 years of experience providing IT...
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Help Desk Technician
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London, Greater London, United Kingdom Silverdoor Full timeAbout the JobThis is an exciting opportunity to join our technology team as a Help Desk Technician. In this role, you will provide first-line technical assistance to staff across all offices and work closely with the Technology Systems Support team to maintain all technology systems.The successful candidate will have a strong understanding of IT systems,...
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Wintel Help Desk Technician
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Help Desk Technician
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Global Help Desk Technician
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Senior Help Desk Technician
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Help Desk Technician
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London, Greater London, United Kingdom Jackson Green Recruitment Limited Full timeService Desk Analyst Job Description:We are seeking an experienced Service Desk Analyst to join our team at Jackson Green Recruitment Limited. The successful candidate will be responsible for providing technical support and resolving IT-related incidents/service requests.Key Responsibilities:Take/logging/monitoring/resolving IT related incidents/service...