Customer Experience Specialist
5 days ago
Charles Tyrwhitt is a leading retailer of high-quality menswear, dedicated to making it easy for men to dress well. Our purpose is to provide stylish solutions for every occasion, and we're looking for a talented Retail Trainer & Sales Coach to help us achieve this goal.
About the RoleWe're seeking an experienced retail professional to join our team as a Retail Trainer & Sales Coach. In this role, you'll be responsible for delivering training programs, coaching sales teams, and collaborating with HR and retail teams to develop strategies for improving customer experience.
Key Responsibilities- Deliver effective training programs for sales teams to improve their skills and knowledge
- Collaborate with HR and retail teams to develop strategies for improving customer experience and driving sales growth
- Coach sales teams to achieve sales targets and improve customer engagement
Estimated Salary: £55,000 - £65,000 per annum (dependent on location)
What We Offer: Competitive salary, excellent bonus scheme, staff discount, hybrid working policy, and opportunities for professional growth and development.
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