Hostel Operations Manager
5 days ago
Overview of the Role
YHA is seeking a dedicated Hostel Manager to oversee the operations at our hostel.
Located in a picturesque setting, this role offers a unique opportunity to manage a facility that provides guests with a serene escape from daily life.
Key Responsibilities
The Hostel Manager will be accountable for the daily management of the hostel, ensuring an exceptional guest experience. Responsibilities include:
- Managing the overall operations, including food and beverage services.
- Achieving performance targets across all areas of the hostel.
- Overseeing a team of staff and volunteers to maintain high service standards.
- Participating in various operational tasks such as reception duties and housekeeping.
Required Skills and Experience
To be successful in this role, candidates should possess:
- Demonstrated experience in the hospitality sector.
- Understanding of safeguarding protocols for vulnerable guests.
- Strong customer service skills, particularly in challenging situations.
- Ability to manage workloads effectively during peak times.
- Experience with cash handling and budget management (preferred).
Application Process
Interested candidates are encouraged to submit their CV along with a completed application form. For assistance, please refer to the contact section on our website.
About YHA
YHA is committed to providing access for all and fostering a diverse workforce. To learn more about our organization and values, please visit our jobs website.
Important Note
All necessary checks are conducted to ensure compliance with safeguarding and recruitment standards.
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